You have to rebuild your ootb indexes to inlude case insensitive otherwise the 
bmc indexes will not be used.



On Oct 4, 2012, at 8:38 AM, "Hullule, Kiran" <kiran_hull...@bmc.com> wrote:

> Case insensitive searches can perform very slows and can cause performance 
> bottleneck at the remedy application layer as case insensitive queries may 
> cause full table scan over unique index scan, I would go for Oracle.
> 
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
> Sent: Friday, September 28, 2012 8:06 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: SQL or Oracle
> 
> There was a recent discussion on this, if you check out the list archives.
> 
> I'm not a dba, but one thing I'm looking forward to with MS SQL, if we move 
> to it from Oracle, is the case-insensitive searching without having to do any 
> special setup on the db side.
> 
> David
> 
> David Durling
> University of Georgia
> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
>> Sent: Friday, September 28, 2012 10:25 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: SQL or Oracle
>> 
>> Oracle is not bad either.   Usually I ask what does your company support
>> most.  If you have better people for Oracle then choose Oracle, same goes
>> for MS-SQL.
>> 
>> Fred
>> 
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
>> Sent: Friday, September 28, 2012 9:22 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: SQL or Oracle
>> 
>> **
>> The question I find most relevant is what platform your organization has the
>> resources to support.  Most of us can handle most day to day MSSQL
>> tasks.  Not so with Oracle, which requires someone trained and experienced.
>> Rick
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
>> Sent: Friday, September 28, 2012 9:08 AM
>> To: arslist@ARSLIST.ORG
>> Subject: SQL or Oracle
>> 
>> All,
>> 
>> I am setting up a brand new ARS with ITSM. The big decision is whether to go
>> with SQL or Oracle as the backend.
>> 
>> I prefer SQL; management thinks Oracle.
>> 
>> Without starting a frightening Friday foray on the List, does anyone (LOL) on
>> the list have an opinion? I really need some feedback with the Pros & Cons of
>> using either DB that I can take to my managers.
>> 
>> So you know, the system is for an organization that will support about 3000
>> end users (Support staff plus customers). We have the entire ITSM suite to
>> deploy which will be accomplished in stages. We will start with Asset and
>> Incident Management then move onto Change and Release then to SRM.
>> 
>> Anyone?
>> 
>> Thank you,
>> 
>> Sandra Hennigan
>> Remedy Developer
>> 
>> __________________________________________________________
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> 
> _______________________________________________________________________________
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