Not sure how related this is, but we were experiencing memory blowout issues with server reaching within what is our Redhat O/S setup. We've had to change the memory manager remedy and the OS use to control this.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: Thursday, 25 October 2012 10:04 a.m. To: arslist@ARSLIST.ORG Subject: Re: ARERR 300 Malloc failed on server Simon, The servers are Windows Server 2003 Enterprise 64 bit with 10 GB RAM. David, New changes transported to production over since the beginning of September. LJ, That is what I thought. When everything hit the fan yesterday the arserver.exe process was only using ~1.2 GB of RAM. It is a 64 bit OS so I think that seems pretty low to cause an out of memory issue? Lisa, We get the error in both the Mid Tier and WUT. Thanks guys, Ken. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis Sent: Wednesday, October 24, 2012 4:52 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 300 Malloc failed on server What O/S are you running on? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David M. Clark Sent: Thursday, 25 October 2012 9:43 a.m. To: arslist@ARSLIST.ORG Subject: Re: ARERR 300 Malloc failed on server "We are getting this error intermittently over the past couple of weeks" Have you recently customized anything in that area? I've seen this happen when access rights to a newly-created field are not properly defined. -D -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Wednesday, October 24, 2012 3:31 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 300 Malloc failed on server Ken, It sounds like your arserver was bouncing up against a upper memory limit. This can happen sometimes with memory leaks that don't properly release memory once used. A restart of the service brings the system back down to initial minimums of startup. You may want to make sure that you are on the most recent patch of 7.5 to ensure that any known issues are taken care of properly. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: Wednesday, October 24, 2012 1:42 PM To: arslist@ARSLIST.ORG Subject: ARERR 300 Malloc failed on server ** We are getting this error intermittently over the past couple of weeks. The most consistent time it is occurring is when trying to attach a largish attachment (around 4MB). Some have also received it when trying to open an attachment. Yesterday for awhile we were getting the error anytime the SDA's were trying to attach any attachment to an Incident. I ended up restarting the ar server service. Has anybody run across something similar? (Arerr 300 when working with attachments) I have a support request in with BMC and waiting for a reply. The KB articles I found did not seem to apply. Thanks Ken Cecil 574-283-4248 kce...@hubbell.com AR 7.5 ITSM 7.6 Windows 2003 Enterprise 64bit SQL 2008 ________________________________ This email and any files transmitted with it are confidential and intended solely for the addressee. If you have received this email in error please notify the system manager. Subject to local law, communications (including traffic data) with Hubbell may be monitored by our systems [or a third party's systems on our behalf] for the purposes of security and the assessment of internal compliance with Hubbell policies. 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