if you have multiple LDAP configuration you have to change your plugin to areahub instead AREA, then it will check for all your entries in the ldap configuration form.
2012/10/30 SUBSCRIBE ARSLIST theReel <tony.r...@bt.com>: > Hi Guys, > > This is what i eventually did. > > Looking at the plugin logs I could see it is only searching using the first > configuration and when the user is not found using that search it fails. I > couldn't get a fix to make it do multiple searches so we rearanged the AD > tree structure and raised the level of the BaseDN so both OUs were included > in the single Search. > > Not ideal but it will fill the gap until Remedy is upgraded. > > Thanks > Tony > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
