Thank god it's corrupt ... I've just been informed I commited a crime by publishing that info. Claiming ignorance that I was supposed to read the WHOLE notice !
On Thu, Dec 13, 2012 at 9:34 AM, Cecil, Ken <kce...@hubbell.com> wrote: > ** > > The source code file on that ftp site seems to be a zip file but is > corrupt when I try to open it. Anybody else have success with the source?* > *** > > ** ** > > ** ** > > Ken.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Susan Palmer > *Sent:* Thursday, December 13, 2012 10:13 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Any tool similar to Abydos Analyser!!**** > > ** ** > > ** **** > > I own Abydos Analyser and the notice from BMC I received is below. I'm > hoping the product keeps working since it has an 'unlimited' license term > but one can never will tell for sure. I would miss this capability to > show the visual diagram of system components/relationships. I must have > missed those capabilities in Dev Studio or Migrator, which would not be > surprising, so if someone knows where that is I'd appreciate the info!**** > > **** > > Dear Valued Customer,**** > > As previously communicated to you in a letter dated April 19, 2012, we are > very happy to have successfully completed the acquisition of Abydos, the > market-leading provider of process-modeling software for the BMC Remedy IT > Service Management applications. This letter provides important details for > you about the Abydos technologies you previously licensed.**** > > We want to let you know of the general availability of the BMC Remedy IT > Service Management Process Designer v 8.3.2 (formerly known as Abydos > Designer) product.**** > > This latest release of BMC Remedy IT Service Management Process Designer > contains important new functionality, bug fixes, as well as upgrades to > technology components.**** > > New & Improved Functionality with Process Designer version 8.3.2:**** > > - Multi-tenancy: All processes are now attached to an ITSM company so > users can only see processes in the client that belong to their own > company; > **** > - Localization: The process task names, descriptions and field names > are all now localizable through the Process Designer Client;**** > - Performance/Scalability: All previous server components consisting > of binaries and C-API based plug-ins have been replaced with a single > multi-threaded Java plug-in providing improved performance and scalability > for enterprise solutions;**** > - Pre-Defined Queries have been added to the Set Fields action to > enable process designers to count records in ITSM forms without needing SQL > knowledge;**** > - Create New Request action enhanced to provide wizard-based guide for > creation of ITSM Purchase Requests and corresponding line items;**** > - Enhanced Logging: Multiple levels of logging now available with > output written to a Remedy form for easy access;**** > - Update Request Action now enhanced to allow updates to any Remedy > form with a qualification;**** > - Process Tracker (previously Request Tracker) now runs as a servlet > which allows it to run from any combination of servers including server > groups and mixed-platform environments; **** > > You can get the latest release of this technology from the Product > Downloads (EPD) page here: http://www.bmc.com/support/downloads-patches.** > ** > > BMC Software is also announcing the end of life of the Abydos Analyser > product. Effective April 18, 2012, BMC Software will no longer market > Abydos Analyser and will no longer be licensed in any of the markets we > serve. We will continue to support the product up until April 18, 2013 on > which date BMC Software will discontinue all support for the Abydos > Analyser software.**** > > BMC Software does not have any migration plans for Abydos Analyser, > however, we are making its source code available to existing licensees > under the terms and conditions of the Gnu General Public License v2.0. > Further, you will find capabilities similar to those provided by Abydos > Analyser in the BMC Remedy Developer Studio and Migrator software for which > you are currently licensed as a BMC Remedy Action Request System customer. > **** > > You can get the source code release of this technology here: > > ftp://filedownload.bmc.com/ > > Username: abydos > > Password: an8ly2er**** > > We would also like to take this opportunity to share with you the details > on how to obtain assistance from our BMC Customer Support team**. You can > now contact BMC Customer Support to assist with any questions or help > needed with the BMC Remedy IT Service Management Process Designer product. > You can also contact BMC Customer Support to assist with any questions or > help needed with your current license of Abydos Analyser until the > expiration of your support contract or the end-of-support date listed above > (whichever is sooner).**** > > You can log a ticket with BMC Customer Support on the web at: > http://www.bmc.com/support or by email at customer_supp...@bmc.com. You > can also access BMC Customer Support by telephone using one of our local or > free phone numbers in your country. There is a full list of BMC Customer > Support local and free phone telephone numbers here: > http://www.bmc.com/support/support-contacts.**** > > When logging a ticket via web, email or telephone, please remember to > quote your BMC Support contract number.**** > > If you are not sure what is your BMC Support contract number and need help > finding it or if you need help logging onto the BMC Support web site, > please contact our Customer Care team at one of the numbers listed at: > http://www.bmc.com/support/support-contacts.**** > > Please be assured that BMC Software is committed to providing you with > state-of-the-art software solutions. Our software developers, support, and > sales personnel are highly-trained professionals dedicated to ensuring that > BMC customer requirements are addressed with the highest level of customer > satisfaction.**** > > As a valued customer, we thank you for your support and hope that we can > continue to serve you with other quality products.**** > > Sincerely,**** > > > Christophe Bodin > Vice President and General Manager Customer Support, ESM > BMC Software, Inc. > > ***Note, if you currently receive support for your Abydos or BMC products > through an Abydos/BMC Partner, you should continue to follow your current > support procedure.* **** > > Stay in touch with us: > Facebook<http://app.go.bmc.com/e/er.aspx?s=1545&lid=1735&elq=4a05e253cdb647749a1f78a6bbf99369> > | > Twitter<http://app.go.bmc.com/e/er?s=1545&lid=2227&elq=4a05e253cdb647749a1f78a6bbf99369> > | > Linkedin<http://app.go.bmc.com/e/er.aspx?s=1545&lid=1737&elq=4a05e253cdb647749a1f78a6bbf99369> > | > YouTube<http://app.go.bmc.com/e/er.aspx?s=1545&lid=1734&elq=4a05e253cdb647749a1f78a6bbf99369> > **** > > ** ** > > On Thu, Dec 13, 2012 at 8:57 AM, Vikram <vkulka...@columnit.com> wrote:*** > * > > Yep, I kinda miss Abydos analyser. > > I will take a look at all the tools mentioned in the mail chain one by one > I am using ARInside as of now to get the documentation straight for the > environment. > > Thanks guys, > Vikram**** > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years"**** > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > > > ------------------------------ > > This email and any files transmitted with it are confidential and intended > solely for the addressee. If you have received this email in error please > notify the system manager. Subject to local law, communications (including > traffic data) with Hubbell may be monitored by our systems [or a third > party's systems on our behalf] for the purposes of security and the > assessment of internal compliance with Hubbell policies. This footnote also > confirms that this email message has been swept for the presence of > computer viruses. > www.hubbell.com - Hubbell Incorporated > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
