Well if that's how you choose to take it. :)
There is functionality to nest processes inside other processes but I am
not sure how confusing that would get and I've never tried it. I think
there's a visualized though that let's the user see the graphical
representation of the process.
Maybe if Mark Herring or Chris Jones is reading this, they can expand upon
it.

Sent from my iPhone

On Dec 13, 2012, at 1:04 PM, Stanley Feinstein <st...@projectremedies.com>
wrote:

**

Tauf,



Sorry, I was away from my desk for a few minutes and didn’t see your answer
to the question about whether a process could be more than one level deep.
I see that your answer was No.



Thanks.



Stan

w. 310-230-1722.

c. 310-428-5748.



*From:* Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Tauf
Chowdhury
*Sent:* Thursday, December 13, 2012 9:26 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Any tool similar to Abydos Analyser!!



** 1 more thing for Stan. Don't think of it as a hierarchy where you have
parent/child/grandchild etc... Visually within Task Management, it will
look like a bunch of Sequence 1 tasks listed in the Tasks table of an
Inc/Chg/Pbm. The flow is controlled via the process you build within the
GUI tool of Designer. Think of a vizio workflow being built and then the
flow being enforced by workflow within Remedy. However to the end user,
they just see a list of tasks.



On Thu, Dec 13, 2012 at 12:23 PM, Tauf Chowdhury <taufc...@gmail.com> wrote:

Susan/Stan,
As a customer, I'll try to answer to the best of my ability.
The reason it doesn't come with ARS is probably because in order to get
your processes that you build to work within Remedy, it needs to leverage
Task Management. That is the underlying engine that your processes use to
actually enforce the flows you build. It's all within TMS.
Because of that, you also cannot insert Ad-Hoc tasks in there as it would
break the pre-built nature of the process flow. The whole idea is to
enforce a standard process. Ad-Hoc would break that in most cases.



On Thu, Dec 13, 2012 at 12:17 PM, Susan Palmer <suzanpal...@gmail.com>
wrote:

** And what happens if you're not an ITSM user, a custom only shop.  Why
doesn't it come with ARS as opposed it ITSM?



On Thu, Dec 13, 2012 at 10:54 AM, vaibhav wadekar <wadekar.vaib...@gmail.com>
wrote:

** Hello Vikram,

Abydos analyser is now replaced with Process Designer 8.3.2 and comes with
ITSM 7.6.04 and later. You can download a copy of it from EPD within ITSM
Suite area.

These are the benefits of process designer

Process Designer is the quickest and most cost effective way of
implementing new processes such as Change and Service requests. Remedy
customers can quickly and easily implement processes graphically using
Process Designer without resorting to customisation or having to update
multiple complex templates. This means implementing processes takes a
fraction of the time it would without Process Designer.

Process Designer is a tool for process designers that provides a graphical
interface to build processes that can be executed on Remedy without the
need to develop new applications or customise existing applications or
templates. Process Designer is particularly beneficial for systems that
require multiple different processes and tasks depending on the type of
request such as Change Management, Service Request Management and
Incident/Problem Management.
*The benefits of using Process Designer with Remedy are:*

1. Processes that fit the business - Process Designer allows you to
implement processes that fit the business exactly without having to
customise existing bespoke or out of the box applications.

2. Business user get what they want - Business users know what they are
getting as they are able to understand and review the process in graphical
form exactly as it is implemented.

3. Fast Deployment at lower Cost - Process designers use a simple graphical
interface to implement processes without needing to customise Remedy.

4. Reduced Support and Upgrade Costs - Remedy Administrators have reduced
time and effort in supporting the Remedy applications as there is no
additional development or customisation. Significant effort is also saved
in upgrading as Remedy applications are not customised.

5. Streamlined processes – Process Designer allows the automation of
processes through the implementation of automated actions removing the
necessity of manual intervention where possible.

6. Adherence to management, compliance and audit requirements – Not only is
the process diagram a self documenting description of the process as
implemented but also the Process Tracker provides a diagrammatic view of
the current status and historical flow of every transaction through the
process.

7. Simplified User Interface – Process Designer enables decision trees to
be built quickly to provide a simplified user interface for data required
to support processes. This ensures user productivity and consistent quality
data.

8. Automated Version Control – Process Designer includes automated
generation of version-stamped processes so that you can easily roll-back to
or report on usage of previous versions without the need to get into any
workflow development.

Process Designer provides these benefits through a graphical interface that
allows process designers to build processes that can be executed within
Remedy based on tasks, dependencies, decisions, rules (such as Task
Assignment and SLAs ,actions such as get user data, updates fields and send
emails).

You can get more info from below link

https://docs.bmc.com/docs/display/public/itsm80/PDFs

Hope this helps.

Regards/Vaibhav






On Thu, Dec 13, 2012 at 2:20 AM, Vikram <vkulka...@columnit.com> wrote:

hi List,

Can anyone point me to a tool which is similar to Abydos analyser. What we
need is be able to see the system workflow and forms relationship in a
pictorial way instead of doing it ourself via the dev studio and show
relationship feature.

Is there any such thing avaliable in real which can tell me that this is my
application structure and this is how the forms are related to each other
or I sholud better get going with the manual way of finding it out?

Thanks,
Vikram

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*




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*Tauf Chowdhury

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