Tauf, Note: Implementation of ServiceNow's Service Catalog is extremely time-consuming as compared to SRM. It has a great interface for demonstrations, but you might want to consider having a look at this for more detail (see change as a requestable offering in Remedy vs. SNOW):
http://www.itsmuniversity.net/service-now-vs-remedy-change-management/ Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com Click on "View Demo" to see the product in action -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Thursday, January 10, 2013 6:38 PM To: arslist@ARSLIST.ORG Subject: ServiceNow as SRM replacement? All, A little birdie was chirping the other day and I heard something about SNow having an integration or some type of implementation scenario where it is taking the place of SRM But still have AR and ITSM on the fulfillment side. I'm sure it's possible but my question to you folks is: 1. Have you done it 2. If so, what gives? How'd it go? I understand the drawbacks so we don't have to go there but feel free if you'd like :) Sent from my iPhone _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
