I did that too and got those clear error logs.
On Wednesday, 10 April 2013, Hullule, Kiran wrote:
> **
>
> Please can you set Plugin-Log-Level to “ALL” from server admin console and
> then reproduce the error,get the logs****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG <javascript:_e({}, 'cvml', 'arslist@ARSLIST.ORG');>] *On
> Behalf Of *Karthick S
> *Sent:* Wednesday, April 10, 2013 7:19 PM
> *To:* arslist@ARSLIST.ORG <javascript:_e({}, 'cvml',
> 'arslist@ARSLIST.ORG');>
> *Subject:* Re: AD Integration****
>
> ** **
>
> ** ****
>
> Plugin Log:****
>
> ** **
>
> <PLGN> <TID: 032312> <RPC ID: 0000000108> <Queue: ARDBC > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:07:56.9240 */-GE
> OK****
>
> <PLGN> <TID: 032312> <RPC ID: 0000000109> <Queue: ARDBC > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:07:56.9390 */+CT ARDBCCommitTransaction
> -- vendor REMEDY.ARDBC.SERVER.ADMINISTRATION****
>
> <PLGN> <TID: 032312> <RPC ID: 0000000109> <Queue: ARDBC > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:07:56.9390 */-CT
> OK****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000110> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:18.7050 */+VL AREAVerifyLoginCallback
> -- user sundararajan****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000110> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:18.7050 */-VL
> FAIL****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000111> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:29.8460 */+VL AREAVerifyLoginCallback
> -- user ali\sundararajan****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000111> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:29.8460 */-VL
> FAIL****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000112> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:45.9870 */+VL AREAVerifyLoginCallback
> -- user Sundararajan@ali.local****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000112> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:45.9870 */-VL
> FAIL****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000113> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:51.7840 */+VL AREAVerifyLoginCallback
> -- user Sundararajan@ali.local****
>
> <PLGN> <TID: 032844> <RPC ID: 0000000113> <Queue: AREA > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:08:51.7840 */-VL
> FAIL****
>
> <PLGN> <TID: 032312> <RPC ID: 0000000114> <Queue: ARDBC > <Client-RPC:
> 390695> /* Wed Apr 10 2013 15:09:18.5340 */+GLEWF
> ARDBCGetListEntryWithFields -- vendor
> REMEDY.ARDBC.SERVER.ADMINISTRATION table Server Info Form****
>
> ** **
>
> I have Give the RPC Program number correct and even checked the cross
> reference blank password, but still nothing happening.****
>
> ** **
>
> On Wed, Apr 10, 2013 at 11:45 PM, Hullule, Kiran <kiran_hull...@bmc.com>
> wrote:****
>
> ** ****
>
> What does your arplugin log shows for +VL (VerifyLoginCallBack) call,
> invalid credential? Found user but password bad? Invalid bind user?
> Invalid bind password? User not found? I am sure you will see something
> useful.****
>
> Make sure you have 390695 set under EA tab for external authentication rpc
> socket also cross reference blank password is checked .****
>
> ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Karthick S
> *Sent:* Wednesday, April 10, 2013 7:12 PM
> *T*
> _ARSlist: "Where the Answers Are" and have been for 20 years_
--
**
**
*Thanks and Regards,*
*Karthick S*
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