I did that too and got those clear error logs. On Wednesday, 10 April 2013, Hullule, Kiran wrote:
> ** > > Please can you set Plugin-Log-Level to “ALL” from server admin console and > then reproduce the error,get the logs**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG <javascript:_e({}, 'cvml', 'arslist@ARSLIST.ORG');>] *On > Behalf Of *Karthick S > *Sent:* Wednesday, April 10, 2013 7:19 PM > *To:* arslist@ARSLIST.ORG <javascript:_e({}, 'cvml', > 'arslist@ARSLIST.ORG');> > *Subject:* Re: AD Integration**** > > ** ** > > ** **** > > Plugin Log:**** > > ** ** > > <PLGN> <TID: 032312> <RPC ID: 0000000108> <Queue: ARDBC > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:07:56.9240 */-GE > OK**** > > <PLGN> <TID: 032312> <RPC ID: 0000000109> <Queue: ARDBC > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:07:56.9390 */+CT ARDBCCommitTransaction > -- vendor REMEDY.ARDBC.SERVER.ADMINISTRATION**** > > <PLGN> <TID: 032312> <RPC ID: 0000000109> <Queue: ARDBC > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:07:56.9390 */-CT > OK**** > > <PLGN> <TID: 032844> <RPC ID: 0000000110> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:18.7050 */+VL AREAVerifyLoginCallback > -- user sundararajan**** > > <PLGN> <TID: 032844> <RPC ID: 0000000110> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:18.7050 */-VL > FAIL**** > > <PLGN> <TID: 032844> <RPC ID: 0000000111> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:29.8460 */+VL AREAVerifyLoginCallback > -- user ali\sundararajan**** > > <PLGN> <TID: 032844> <RPC ID: 0000000111> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:29.8460 */-VL > FAIL**** > > <PLGN> <TID: 032844> <RPC ID: 0000000112> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:45.9870 */+VL AREAVerifyLoginCallback > -- user Sundararajan@ali.local**** > > <PLGN> <TID: 032844> <RPC ID: 0000000112> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:45.9870 */-VL > FAIL**** > > <PLGN> <TID: 032844> <RPC ID: 0000000113> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:51.7840 */+VL AREAVerifyLoginCallback > -- user Sundararajan@ali.local**** > > <PLGN> <TID: 032844> <RPC ID: 0000000113> <Queue: AREA > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:08:51.7840 */-VL > FAIL**** > > <PLGN> <TID: 032312> <RPC ID: 0000000114> <Queue: ARDBC > <Client-RPC: > 390695> /* Wed Apr 10 2013 15:09:18.5340 */+GLEWF > ARDBCGetListEntryWithFields -- vendor > REMEDY.ARDBC.SERVER.ADMINISTRATION table Server Info Form**** > > ** ** > > I have Give the RPC Program number correct and even checked the cross > reference blank password, but still nothing happening.**** > > ** ** > > On Wed, Apr 10, 2013 at 11:45 PM, Hullule, Kiran <kiran_hull...@bmc.com> > wrote:**** > > ** **** > > What does your arplugin log shows for +VL (VerifyLoginCallBack) call, > invalid credential? Found user but password bad? Invalid bind user? > Invalid bind password? User not found? I am sure you will see something > useful.**** > > Make sure you have 390695 set under EA tab for external authentication rpc > socket also cross reference blank password is checked .**** > > **** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Karthick S > *Sent:* Wednesday, April 10, 2013 7:12 PM > *T* > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- ** ** *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"