Hi All, Even I am getting the same error in my email engine stderr.log file. There is no SMTP timeout parameter in EmailDaemon.properties file. Can anybody help me troubleshoot the issue.
Apr 17, 2013 12:38:03 PM com.sun.mail.smtp.SMTPTransport readServerResponse SEVERE: Exception reading response javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1462) at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1376) at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:959) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:583) at com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:342) at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:184) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:302) at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.net.SocketInputStream.read(Unknown Source) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:97) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:75) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1440) ... 7 more Apr 17, 2013 11:10:02 PM com.bmc.arsys.emaildaemon.LoggingModule doWork Thanks for all your help and suggestion. Regards, Sanjay On Thu, Apr 18, 2013 at 2:48 PM, Jennifer Varkey <sonia_m...@yahoo.co.uk>wrote: > ** > Hello Jayesh, > > Nothing changed so far. > regards, > sonia > > > ------------------------------ > *From:* jayesh panchal <jhpancha...@gmail.com> > *To:* arslist@ARSLIST.ORG > *Sent:* Thursday, 18 April 2013, 14:45 > *Subject:* Re: Time Out In Email Engine > > ** > Hi Sonia, > > Have you upgraded your Exchange Server or changed the Profile?? > > Regards, > Jayesh > > > On Thu, Apr 18, 2013 at 2:02 PM, SUBSCRIBE arslist Sonia < > sonia_m...@yahoo.co.uk> wrote: > > Hello All, > > Recently we are observing these errors in the "stderr.log" and email > engine error log form. > > We checked the emaildaemon.properties file for any TimeOut settings. There > were none. > > Is it related to ARSystem or Exchange Server? > > ============== > Apr 17, 2013 7:30:03 PM com.sun.mail.smtp.SMTPTransport readServerResponse > SEVERE: Exception reading response > javax.mail.MessagingException: Exception reading response; > nested exception is: > java.net.SocketTimeoutException: Read timed out > ============ > > Additionally, we do not want to add the parameter > "com.bmc.arsys.emaildaemon.SMTPTimeout" in the "emaildaemon.properties" > file. > > Windows 2008 > SQL Server 2008 > ARS/Email 7.6.04 sp2 > ITSM 7.604 Sp2 > CMDB 7.6.04 > > Please let us know where/what other aspects to look out for. > > Thank You, > Sonia > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"