Hello everyone I have not posted on the ARS list in years, but I find that I am now in need of the brain power of this list. I have been a developer for about 12-15 years, going all the way back to Remedy 2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a situation in which I am derailed. My company has switched off of remedy (and they regret it) and is now using an application called CA Service Desk which is at least 10yers behind Remedy in its evolution. I have been painfully working with CA Service Desk since October of 2012, and have done almost nothing with Remedy. The remedy job market seem pretty good lately and I have been trying to jump back in. I have had several interviews for some great jobs but I have bombed them all because my Remedy detailed knowledge is way too cloudy (use it or lose it).When asked to provide any kind of detailed knowledge I stumble because of my 9mth hiatus. So what I am looking for is this. Is there some kind of free self test, self assessment, or study guide that I can get my hands on to help bring my skills back to the forefront. A simple list of 100 questions would help (anything would help). Thanks in advance and I look forward to your replies. Oh and some final parting advice..... If anyone ever tries to point you in the direction of CA Service Desk "Run..Run as fast as you can in the other direction".
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"