Thanks Rhonda but no thanks. Getting those questioned answered on my own is how I will bring my remedy knowledge back to the forefront of my mind... anything else would be the easy lazy way out. But once I get them answered I'll post my work for you and the board review/check.
________________________________ From: "Ersland, Rhonda" <rersl...@firstrepublic.com> To: arslist@ARSLIST.ORG Sent: Tuesday, July 30, 2013 12:27 PM Subject: Re: Remedy Refresher needed ** If you need any help answering the questions, email me directly, I’ll do my best to assist: rersl...@firstrepublic.com Have fun! From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Tuesday, July 30, 2013 9:17 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Refresher needed ** Awesome... this is blocked at my Job but tonight I will dig into this. If noone minds I'd like to compile all of the wonderful info into 1 doc so that the next guy in my shoes does not have to re-invent the wheel. I'll send it off to LJ when finished. ________________________________ From:"Ersland, Rhonda" <rersl...@firstrepublic.com> To: arslist@ARSLIST.ORG Sent: Tuesday, July 30, 2013 12:01 PM Subject: Re: Remedy Refresher needed ** http://bmcremedy4u.blogspot.com/2011/10/remedy-interview-questions.html I used to work in technical support at BMC, and when we interviewed prospective new hires, we asked many questions about basic ARS stuff. I did a Google search for “Remedy interview questions” and found this list (URL above) that provides some excellent brush up questions. If you can answer these, you should do fine in an interview. I hope this helps, Rhonda From:Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Friday, July 26, 2013 9:18 AM To: arslist@ARSLIST.ORG Subject: Remedy Refresher needed ** Hello everyone I have not posted on the ARS list in years, but I find that I am now in need of the brain power of this list. I have been a developer for about 12-15 years, going all the way back to Remedy 2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a situation in which I am derailed. My company has switched off of remedy (and they regret it) and is now using an application called CA Service Desk which is at least 10yers behind Remedy in its evolution. I have been painfully working with CA Service Desk since October of 2012, and have done almost nothing with Remedy. The remedy job market seem pretty good lately and I have been trying to jump back in. I have had several interviews for some great jobs but I have bombed them all because my Remedy detailed knowledge is way too cloudy (use it or lose it). When asked to provide any kind of detailed knowledge I stumble because of my 9mth hiatus. So what I am looking for is this. Is there some kind of free self test, self assessment, or study guide that I can get my hands on to help bring my skills back to the forefront. A simple list of 100 questions would help (anything would help). Thanks in advance and I look forward to your replies. Oh and some final parting advice..... If anyone ever tries to point you in the direction of CA Service Desk "Run..Run as fast as you can in the other direction". _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. This message cannot be guaranteed to be secure or error-free. First Republic Bank and its related entities do not take responsibility for, or accept time-sensitive instructions sent by email including orders, funds transfer instructions or stop payments on checks. All instructions of this nature must be handled by direct communication, not email. We reserve the right to monitor and review the content of all email communications sent or received. Emails sent to or from this address may be stored in accordance with regulatory requirements. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
