Why would you customize an ITSM form? Everybody uses ITSM out of the box. (hey it is Friday)
On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj <llongw...@usgs.gov> wrote: > ** > if you can answer say 2/3 or 3/4 of those, you should be relatively good > at Remedy core administration, but a completely different list of questions > would be involved in determining ITSM capabilities of a developer., and > those questions don't do anything to determine what sort of process a > person would follow to customize an ITSM form. > > > On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous < > ddus...@aim.com> wrote: > >> Hi Scott, in addition to what Longwing, L suggested, >> >> >> Since you have "had several interviews for some great jobs but I have >> bombed them all because my Remedy detailed knowledge is way too cloudy (use >> it or lose it)", Post the questions you have compiled from these >> interviews, may be we call all pitch in to help you with answers.......... >> >> >> Here is some help ..... >> >> - if you get no access to current documents, using google search "BMC >> Remedy" filetype:pdf .. you will probably get prior version docs, (not 8 >> but may 7.x) >> - Doc and know how -- via BMC Communities http://communities.bmc.com >> - Youtube of Demo of the products. >> - Search list for "Interview Questions" >> - Start reading the problems and solutions of current postings... >> >> http://www.mail-archive.com/arslist@arslist.org/msg61596.html >> 1) What is the difference between and Active Link and a Filter? >> 2) What is a .def file used for? >> 3) What is a .arx file? >> 4) Who is Doug Mueller? >> 5) What is a use for an Active Link Guide? >> 6) What type of field is the "Worklog" field? >> 7) Name two DBMSs in which Remedy ARS can run on top of? >> 8) What does ARS stand for? >> 9) What are the core fields? >> 10) What does $MENU$ do? >> 11) What is the function of DDE-Poke? >> 12) What are ar.ini and ar.conf files used for? >> 13) Describe the features that are available by comparing ARS Ver. 6.3, >> 7.1 >> and 7.5 majorly? >> 14) Why ardiff utility is used for? >> 15) How do you deploy your application on web? >> 16) When and in what situation you use workflow log, arerror.log, >> arfilter.log, aresc.log? >> 17) Explain the actions available in active link which are not in Filters. >> Explain why it is not. >> 18) Why ardiff utility is used for? >> 19) What is the primary table in the AR System data dictionary? >> 20) How does the AR System manage the data you see in Remedy Forms? >> 21) Without using DSO or EIE, what are your thoughts for providing a >> 'STANDARDIZED' methodology for interfacing/integrating with Remedy >> applications. This customer was actually looking to use C.I.M. or some >> other open standard solution to interface with Remedy.... what you say? >> 22) How do you troubleshoot AR System server outages to restore access to >> the system? >> 23) How does mid-tier work and where does it fit in the client server >> architecture? >> 24) Describe how filters work? They were actually looking how filters >> work >> in different phases... which led to the next question. >> 25) Can you force a filter to fire all actions in the first phase? >> 26) List all of the possible uses for guides. They were looking for >> walking >> tables? >> 27) What is walking tables? >> 28) when you use CMDBDriver.exe command line utility? >> 29) When you use arreload.exe command line utility? >> 30) how you reset the application administrator / demo password if you >> forget it? >> 31) When you use arsignal command line utility? >> 32) When you use runmacro command line utility? >> 33) When you use archgid command line utility? >> 34) How many table types are available in ARSystem Database and explain >> them? >> >> >> GOOD LUCK!!!! >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
