Thank you. Would you like another glass of Kool-Aid? On Fri, Jul 26, 2013 at 11:51 AM, Longwing, Lj <llongw...@usgs.gov> wrote:
> ** > true, all organizations should conform to the tool...there is NO NEED to > make the tool work for you :D > > > On Fri, Jul 26, 2013 at 12:49 PM, Jason Miller <jason.mil...@gmail.com>wrote: > >> ** Why would you customize an ITSM form? Everybody uses ITSM out of the >> box. (hey it is Friday) >> >> >> On Fri, Jul 26, 2013 at 11:44 AM, Longwing, Lj <llongw...@usgs.gov>wrote: >> >>> ** >>> if you can answer say 2/3 or 3/4 of those, you should be relatively good >>> at Remedy core administration, but a completely different list of questions >>> would be involved in determining ITSM capabilities of a developer., and >>> those questions don't do anything to determine what sort of process a >>> person would follow to customize an ITSM form. >>> >>> >>> On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous < >>> ddus...@aim.com> wrote: >>> >>>> Hi Scott, in addition to what Longwing, L suggested, >>>> >>>> >>>> Since you have "had several interviews for some great jobs but I have >>>> bombed them all because my Remedy detailed knowledge is way too cloudy (use >>>> it or lose it)", Post the questions you have compiled from these >>>> interviews, may be we call all pitch in to help you with answers.......... >>>> >>>> >>>> Here is some help ..... >>>> >>>> - if you get no access to current documents, using google search "BMC >>>> Remedy" filetype:pdf .. you will probably get prior version docs, (not 8 >>>> but may 7.x) >>>> - Doc and know how -- via BMC Communities http://communities.bmc.com >>>> - Youtube of Demo of the products. >>>> - Search list for "Interview Questions" >>>> - Start reading the problems and solutions of current postings... >>>> >>>> http://www.mail-archive.com/arslist@arslist.org/msg61596.html >>>> 1) What is the difference between and Active Link and a Filter? >>>> 2) What is a .def file used for? >>>> 3) What is a .arx file? >>>> 4) Who is Doug Mueller? >>>> 5) What is a use for an Active Link Guide? >>>> 6) What type of field is the "Worklog" field? >>>> 7) Name two DBMSs in which Remedy ARS can run on top of? >>>> 8) What does ARS stand for? >>>> 9) What are the core fields? >>>> 10) What does $MENU$ do? >>>> 11) What is the function of DDE-Poke? >>>> 12) What are ar.ini and ar.conf files used for? >>>> 13) Describe the features that are available by comparing ARS Ver. 6.3, >>>> 7.1 >>>> and 7.5 majorly? >>>> 14) Why ardiff utility is used for? >>>> 15) How do you deploy your application on web? >>>> 16) When and in what situation you use workflow log, arerror.log, >>>> arfilter.log, aresc.log? >>>> 17) Explain the actions available in active link which are not in >>>> Filters. >>>> Explain why it is not. >>>> 18) Why ardiff utility is used for? >>>> 19) What is the primary table in the AR System data dictionary? >>>> 20) How does the AR System manage the data you see in Remedy Forms? >>>> 21) Without using DSO or EIE, what are your thoughts for providing a >>>> 'STANDARDIZED' methodology for interfacing/integrating with Remedy >>>> applications. This customer was actually looking to use C.I.M. or some >>>> other open standard solution to interface with Remedy.... what you say? >>>> 22) How do you troubleshoot AR System server outages to restore access >>>> to >>>> the system? >>>> 23) How does mid-tier work and where does it fit in the client server >>>> architecture? >>>> 24) Describe how filters work? They were actually looking how filters >>>> work >>>> in different phases... which led to the next question. >>>> 25) Can you force a filter to fire all actions in the first phase? >>>> 26) List all of the possible uses for guides. They were looking for >>>> walking >>>> tables? >>>> 27) What is walking tables? >>>> 28) when you use CMDBDriver.exe command line utility? >>>> 29) When you use arreload.exe command line utility? >>>> 30) how you reset the application administrator / demo password if you >>>> forget it? >>>> 31) When you use arsignal command line utility? >>>> 32) When you use runmacro command line utility? >>>> 33) When you use archgid command line utility? >>>> 34) How many table types are available in ARSystem Database and explain >>>> them? >>>> >>>> >>>> GOOD LUCK!!!! >>>> >>>> >>>> _______________________________________________________________________________ >>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> "Where the Answers Are, and have been for 20 years" >>>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
