Pretend to appear stern very angry when disabling those Escalations :-)

 

I'm kidding.

 

I think you have done what needs to be - Are you having a problem despite
having done these steps?

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt
Sent: Wednesday, August 21, 2013 6:13 PM
To: arslist@ARSLIST.ORG
Subject: Escalation

 

Hi,

 

I do not want an escalation to run.  I disabled the escalation via the Dev
Studio and restarted the AR System services.  I did not go into ar.cfg and
set Disable Escalations to "True."  Is there another way to stop the
escalation from running?

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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