Pretend to appear stern very angry when disabling those Escalations :-)
I'm kidding. I think you have done what needs to be - Are you having a problem despite having done these steps? Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt Sent: Wednesday, August 21, 2013 6:13 PM To: arslist@ARSLIST.ORG Subject: Escalation Hi, I do not want an escalation to run. I disabled the escalation via the Dev Studio and restarted the AR System services. I did not go into ar.cfg and set Disable Escalations to "True." Is there another way to stop the escalation from running? _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"