Hi,
If you restart your AR System Server Service, running escalations will
definitely stop. And if you have disabled the escalation, it will not start up
again.
Maybe you are on 7.6.04+ and the escalation has been overlaid, and you are
disabling it in base mode instead of Best Practice Mode?
Maybe it is running in a server group environment and you are doing all the
disabling/restarting on the server NOT running escalations?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> We have tried restarting the services a few times. This workflow is
> absorbing all of our resources.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION
> OPERATIONS
> Sent: Tuesday, August 27, 2013 11:09 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Escalation
>
> Possibly restart your AR System Services?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
> Sent: Tuesday, August 27, 2013 9:29 AM
> To: arslist@ARSLIST.ORG
> Subject: Escalation
>
> **
>
> Hi,
>
>
>
> We stopped an escalation from running, however the records are still
> processing in the database - how do we stop the workflow from completely
> processing after the filters/escalation have been disabled? This is hosing
> our system.
>
>
>
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