Hi Misi, I checked both best practice and base development - they both say disabled on this workflow.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, August 27, 2013 12:04 PM To: arslist@ARSLIST.ORG Subject: Re: Escalation Hi, If you restart your AR System Server Service, running escalations will definitely stop. And if you have disabled the escalation, it will not start up again. Maybe you are on 7.6.04+ and the escalation has been overlaid, and you are disabling it in base mode instead of Best Practice Mode? Maybe it is running in a server group environment and you are doing all the disabling/restarting on the server NOT running escalations? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > We have tried restarting the services a few times. This workflow is > absorbing all of our resources. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR > INFORMATION OPERATIONS > Sent: Tuesday, August 27, 2013 11:09 AM > To: arslist@ARSLIST.ORG > Subject: Re: Escalation > > Possibly restart your AR System Services? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris > Sent: Tuesday, August 27, 2013 9:29 AM > To: arslist@ARSLIST.ORG > Subject: Escalation > > ** > > Hi, > > > > We stopped an escalation from running, however the records are still > processing in the database - how do we stop the workflow from > completely processing after the filters/escalation have been disabled? > This is hosing our system. > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
