Hi Misi,

I checked both best practice and base development - they both say disabled on 
this workflow.


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Tuesday, August 27, 2013 12:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Escalation

Hi,

If you restart your AR System Server Service, running escalations will 
definitely stop. And if you have disabled the escalation, it will not start up 
again.

Maybe you are on 7.6.04+ and the escalation has been overlaid, and you are 
disabling it in base mode instead of Best Practice Mode?

Maybe it is running in a server group environment and you are doing all the 
disabling/restarting on the server NOT running escalations?

        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

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> We have tried restarting the services a few times.  This workflow is 
> absorbing all of our resources.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR 
> INFORMATION OPERATIONS
> Sent: Tuesday, August 27, 2013 11:09 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Escalation
>
> Possibly restart your AR System Services?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
> Sent: Tuesday, August 27, 2013 9:29 AM
> To: arslist@ARSLIST.ORG
> Subject: Escalation
>
> **
>
> Hi,
>
>
>
> We stopped an escalation from running, however the records are still 
> processing in the database - how do we stop the workflow from 
> completely processing after the filters/escalation have been disabled?  
> This is hosing our system.
>
>
>
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