The help file should be on EPD « BMCRemedyITSMSuite8.1.00.help.zip » for
ITSM.
You can find it on EPD, search for « BMC Remedy IT Service Management »,
then select the 8.1 version, then for example « Remedy Asset Management
Application 8.1.00 » and you¹ll see « Help System ­ BMC remedyŠŠ ».


Laurent.

De :  Joe D'Souza <jdso...@shyle.net>
Société :  Shyle Networks
Répondre à :  <arslist@ARSLIST.ORG>
Date :  mercredi 16 octobre 2013 09:38
À :  <arslist@ARSLIST.ORG>
Objet :  Re: Help button in ITSM 8.1 not working

** 
I haven¹t worked with ITSM 8.x as yet but yes there were separate installers
available for ITSM help right from ITSM 5.x. I¹m guessing they have
continued it that way..

 

Joe

 


From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse
Sent: Wednesday, October 16, 2013 3:36 AM
To: arslist@ARSLIST.ORG
Subject: Help button in ITSM 8.1 not working
 
** 

Hello All,
Is anyone aware if there is any installer available for ITSM 8.1
help.Currently the help button is not working and i was getting error
 
     Help has not been installed. For information about installing help, see
the ITSM Installation Guide. (ARERR 45120)
I have searched EPD but wasn't able to find installer.
Thanks and Regards,
Sagar 
_ARSlist: "Where the Answers Are" and have been for 20 years_


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