Hello Laurent, Yes i had found 2 folder there 1 was online documentation and other was offline documentation. I have downloaded the offline documentation zip but i dont see a installer in the downloaded zip. I see a localhelp folder inside the docs.My question is how do i make the help button work.
Thanks and Regards, Sagar On Wed, Oct 16, 2013 at 1:17 PM, laurent matheo <lm...@me.com> wrote: > ** > The help file should be on EPD « BMCRemedyITSMSuite8.1.00.help.zip » for > ITSM. > You can find it on EPD, search for « BMC Remedy IT Service Management », > then select the 8.1 version, then for example « Remedy Asset Management > Application 8.1.00 » and you’ll see « Help System – BMC remedy…… ». > > > Laurent. > > De : Joe D'Souza <jdso...@shyle.net> > Société : Shyle Networks > Répondre à : <arslist@ARSLIST.ORG> > Date : mercredi 16 octobre 2013 09:38 > À : <arslist@ARSLIST.ORG> > Objet : Re: Help button in ITSM 8.1 not working > > ** > > I haven’t worked with ITSM 8.x as yet but yes there were separate > installers available for ITSM help right from ITSM 5.x. I’m guessing they > have continued it that way..**** > > ** ** > > Joe**** > > ** ** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Sagar > Valse > *Sent:* Wednesday, October 16, 2013 3:36 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Help button in ITSM 8.1 not working**** > > ** ** > > ** **** > > Hello All,**** > > Is anyone aware if there is any installer available for ITSM 8.1 > help.Currently the help button is not working and i was getting error > > Help has not been installed. For information about installing help, > see the ITSM Installation Guide. (ARERR 45120) **** > > I have searched EPD but wasn't able to find installer.**** > > Thanks and Regards, > Sagar **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
