Hi, The quality of the courses and materials is getting better, BMC use both internal and external (contractors - I am one) instructors for training - here you can get real people with real world experience teaching these courses. With the new online ILT based courses (via WebEx), you can now do these in the comfort of your own home or a traditional classroom based course although these are now becoming less common.
If you go through a Partner, unless they are BMC fully compliant, you may end up using custom (not BMC) material in the course. Full BMC courses come with the associated manuals (either hardcopy or electronic), so you may want to check before committing to these courses. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joanne Janssen Sent: 24 October 2013 17:37 To: arslist@ARSLIST.ORG Subject: Re: Training for new admin/developer ** I took the BMC Administrator courses when I came back to Remedy 2 years ago. They were good. I took them through BMC. Joanne On Wed, Oct 23, 2013 at 2:13 PM, Hodgdon, Paul <paul.hodg...@unh.edu> wrote: ** Anyone have any recommendations on some online training for a new admin/developer? Do you recommend BMC classes or through another vendor? IT Accounts & ITSM Applications Manager University of New Hampshire Client Services Primary: (603) 862-2377 <tel:%28603%29%20862-2377> Alternate: (603) 862-4242 <tel:%28603%29%20862-4242> paul.hodg...@unh.edu http://accounts.unh.edu <http://accounts.unh.edu/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
