Hi Paul,

It is recommended to go through BMC course-ware.

Training partner (vendor) <http://www.inputzero.com> can help you in
selecting and following the best learning path along with few other value
adds to those which are available on web.

Regards,
Upendra.


On Thu, Oct 24, 2013 at 10:22 PM, Carl Wilson <carlbwil...@gmail.com> wrote:

> **
>
> Hi,****
>
> The quality of the courses and materials is getting better, BMC use both
> internal and external (contractors - I am one) instructors for training -
> here you can get real people with real world experience teaching these
> courses.  With the new online ILT based courses (via WebEx), you can now do
> these in the comfort of your own home or a traditional classroom based
> course although these are now becoming less common.****
>
> ** **
>
> If you go through a Partner, unless they are BMC fully compliant, you may
> end up using custom (not BMC) material in the course.  Full BMC courses
> come with the associated manuals (either hardcopy or electronic), so you
> may want to check before committing to these courses.****
>
> ** **
> ------------------------------
>
>  ****
>
> Kind Regards,****
>
>  ****
>
> *Carl Wilson*****
>
>  ****
>
> http://www.missingpiecessoftware.com/****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joanne Janssen
> *Sent:* 24 October 2013 17:37
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Training for new admin/developer****
>
> ** **
>
> ** ****
>
> I took the BMC Administrator courses when I came back to Remedy 2 years
> ago.  They were good.  I took them through BMC.****
>
> Joanne****
>
> ** **
>
> On Wed, Oct 23, 2013 at 2:13 PM, Hodgdon, Paul <paul.hodg...@unh.edu>
> wrote:****
>
> ** ****
>
> Anyone have any recommendations on some online training for a new
> admin/developer?  Do you recommend BMC classes or through another vendor?*
> ***
>
>  ****
>
> ****
>
> IT Accounts & ITSM Applications Manager****
>
> University of New Hampshire****
>
> Client Services****
>
> Primary: (603) 862-2377****
>
> Alternate: (603) 862-4242****
>
> paul.hodg...@unh.edu****
>
> http://accounts.unh.edu****
>
>  ****
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ ****
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ ****
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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