I miss the user tool too ... but I find the speed of mid-tier is faster. Although we're not using ITSM so that may be a factor.
I'm just learning to really dislike browsers! On Fri, Feb 7, 2014 at 2:29 PM, Francois Seegers <franco...@blueturtle.co.za > wrote: > Maybe I'm old age :-) but when reading these mails I miss the old somewhat > more stable and faster User Tool :-) > > Francois > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W > Sent: Friday, February 7, 2014 10:18 PM > To: arslist@ARSLIST.ORG > Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes) > > One other question is: What OS is the end user running? When searching > the web I see all sorts of issues related to specific versions of IE > against specific versions of the Windows OS (notably Windows 8). > > I hate to say it but when a user reports this type of issue are you > tracking all the particulars? i.e. End User OS, Browser, other apps > running, ... > > I remember an issue a user had here a while back that turned out he had > installed the 64 bit Office. It caused strange compatibility issues with > apps you would have never thought would be affected. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Frank Caruso > Sent: Friday, February 07, 2014 12:14 PM > To: arslist@ARSLIST.ORG > Subject: Re: Caught Exception issue... (Mid Tier 8.1 Hotfixes) > > We are currently running on Weblogic 10.5 with ARS 764 sp2, Midtier > Version 8.1.00 201310040425 Hotfix. > > We are also having the same issue. BMC has said that the latest hot fix > solves a lot of the issues. We have applied it to our dev server but we > could never reproduce the error in that env. so I am not sure if it fixes > anything. My understand some caching logic was changed: > > "The logic was changed so that if a problem is detected, then the error is > still displayed but nothing is stored to memory. Thus the next time the > object is requested, Midtier will try to cache it again... hopefully more > successful the second time. In addition, the error should give a > date/time stamp of the error in the midtier log for further investigation." > > > 1. I also see a change in the font > 2. The midtier/cache structure has changed 3. There were several new files > in the release. > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ________________________________ > > Blue Turtle Technologies (Pty) Limited | Reg. no.: 2003/002610/07 | > http://www.blueturtle.co.za > Gauteng : Tel: +27 (0)11 206 5600 | Fax: +27 (0)86 208 0237 | Midridge > Office Estate, International Business Gateway, cnr New Road & Sixth Street, > Midrand, 1685 | P O Box 31331, Kyalami, 1684 > Western Cape: Tel: +27 (0)87 702 1867 | Fax: +27 (0)21 552 7764 | Unit > E6, Century Square, Heron Crescent, Century City, Cape Town, 7446 > > DISCLAIMER: This email and any files transmitted with it are confidential > and are intended solely for the use of the individual or entity to whom > they are addressed. This communication represents the originator's personal > views and opinions, which do not necessarily reflect those of Blue Turtle > Technologies (Pty) Ltd. If you are not the original recipient or the person > responsible for delivering the email to the intended recipient, be advised > that you have received this email in error, and that any use, > dissemination, forwarding, printing, or copying of this email is strictly > prohibited. If you received this email in error, please immediately notify > the sender. Thank you. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
