We have 8.1.0 with the Service Desk (Incident and Problem) installed. Our team uses tasks with incidents and apparently there is no provision on the Application List for them to search for tasks.
I am assuming that the full ITSM suite has the Search Task somewhere on the list. How do I go about adding something to the Application List that shows on the nav on the landing console? I was able to remove "Change Password" from the Quick Link (just removed the entry point from the form. However, I have added an entry point for the Task form but it is not showing on the list. (delete/flushed midtier and browser caches). How is the application list and sub-menus controlled? Thanks, Ken Cecil ---------------------------------------------------------------------------------------------------------------------------- Confidentiality Requirement: This communication, including any attachment(s), may contain confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that you have received this communication in error and any unauthorized review, use, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please notify the sender immediately by telephone or e-mail and destroy all copies of this communication and any attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
