Actually it's not 100% true. If you are patching the host Operating system etc., this would be true and also to a limited extent for the ARS app server. However when you are updating the ITSM apps or the ARS app server in a significant way (changes the underlying schema), this is not the case. When Remedy is utilized in a mission critical role, those personnel that support Remedy would really benefit from a true zero downtime feature. This was presented/discussed at WWRUG 2012 as a possible future enhancement. Personally I would really really really like to see this become a reality.
Jim Coryat Senior Software Engineer Micron Technology, Inc. -----Original Message----- From: Zandi [mailto:remedy...@gmail.com] Sent: Tuesday, March 18, 2014 4:49 AM Subject: Re: BMC Remedy and Flash 24/7 is already there... It is called server groups, if you implement this would can take a server down and the others will takeover while it is being patched. You will need a load balancer as well. This also allows for larger system use as well My 2 cents Sent from my iPhone > On Mar 17, 2014, at 3:12 PM, James Smith <bmcremedyarslis...@gmail.com> wrote: > > Nice info Doug, thanks for sharing. Want to add 2 cents if its considered > then its of great use. > > Currently we have windows based tools for development activities and data > migration like Developer studio and Import tool. Will it be feasible to make > then available over web? > > One more thing, how can we make remedy to be available 24*7 during upgrades > as well - zero downtime upgrades. This will help the product to compete in > the market. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
