when you Visualize you should have the Vmotion ability to move from host to
host, which eliminates this from the equation.
But I must be living in a perfect world....  the world of a real "Data
Center"....  I know the realities...


On Thu, Mar 20, 2014 at 11:33 AM, Jim Coryat (jcoryat)
<jcor...@micron.com>wrote:

> Not always true Misi.
>
> We have virtualized our Remedy environment and so we don't have hardware
> constraints per se.  This not 100% of the time when you consider updating
> the OS on the virtual host but that is less often than an application
> update.  I agree in those cases where you will be migrating code, having a
> tool that will do this consistently and efficiently is paramount.  That is
> why we used the rrrchive application with great success. :^)
>
> Jim Coryat
> Senior Software Engineer
> Micron Technology, Inc.
>
> -----Original Message-----
> From: Misi Mladoniczky [mailto:m...@rrr.se]
> Sent: Thursday, March 20, 2014 8:03 AM
> Subject: Re: BMC Remedy and Flash
>
> Hi,
>
> The demo of the zero-downtime application update was really nice. And for
> smaller definition updates it seems great.
>
> In many cases when it is time to upgrade you AR Server or ITSM, it is
> usually
> time to switch hardware/os/db-version as well. In this scenario it is more
> important to have a good delta-data-migration utility (adv: such as
> rrrchive)
> to minimize the downtime.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Actually it's not 100% true.  If you are patching the host Operating
> system
> > etc., this would be true and also to a limited extent for the ARS app
> server.
> > However when you are updating the ITSM apps or the ARS app server in a
> > significant way (changes the underlying schema), this is not the case.
>  When
> > Remedy is utilized in a mission critical role, those personnel that
> support
> > Remedy would really benefit from a true zero downtime feature.  This was
> > presented/discussed at WWRUG 2012 as a possible future enhancement.
> > Personally I would really really really like to see this become a
> reality.
> >
> > Jim Coryat
> > Senior Software Engineer
> > Micron Technology, Inc.
> >
> > -----Original Message-----
> > From: Zandi [mailto:remedy...@gmail.com]
> > Sent: Tuesday, March 18, 2014 4:49 AM
> > Subject: Re: BMC Remedy and Flash
> >
> > 24/7 is already there... It is called server groups, if you implement
> this
> > would can take a server down and the others will takeover while it is
> being
> > patched.  You will need a load balancer as well.  This also allows for
> larger
> > system use as well
> > My 2 cents
> >
> > Sent from my iPhone
> >
> >> On Mar 17, 2014, at 3:12 PM, James Smith <bmcremedyarslis...@gmail.com>
> >> wrote:
> >>
> >> Nice info Doug, thanks for sharing. Want to add 2 cents if its
> considered
> >> then its of great use.
> >>
> >> Currently we have windows based tools for development activities and
> data
> >> migration like Developer studio and Import tool. Will it be feasible to
> make
> >> then available over web?
> >>
> >> One more thing, how can we make remedy to be available 24*7 during
> upgrades
> >> as well - zero downtime upgrades. This will help the product to compete
> in
> >> the market.
> >>
> >>
> _______________________________________________________________________________
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> >
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-- 
Patrick Zandi

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