Not always true Misi. We have virtualized our Remedy environment and so we don't have hardware constraints per se. This not 100% of the time when you consider updating the OS on the virtual host but that is less often than an application update. I agree in those cases where you will be migrating code, having a tool that will do this consistently and efficiently is paramount. That is why we used the rrrchive application with great success. :^)
Jim Coryat Senior Software Engineer Micron Technology, Inc. -----Original Message----- From: Misi Mladoniczky [mailto:m...@rrr.se] Sent: Thursday, March 20, 2014 8:03 AM Subject: Re: BMC Remedy and Flash Hi, The demo of the zero-downtime application update was really nice. And for smaller definition updates it seems great. In many cases when it is time to upgrade you AR Server or ITSM, it is usually time to switch hardware/os/db-version as well. In this scenario it is more important to have a good delta-data-migration utility (adv: such as rrrchive) to minimize the downtime. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Actually it's not 100% true. If you are patching the host Operating system > etc., this would be true and also to a limited extent for the ARS app server. > However when you are updating the ITSM apps or the ARS app server in a > significant way (changes the underlying schema), this is not the case. When > Remedy is utilized in a mission critical role, those personnel that support > Remedy would really benefit from a true zero downtime feature. This was > presented/discussed at WWRUG 2012 as a possible future enhancement. > Personally I would really really really like to see this become a reality. > > Jim Coryat > Senior Software Engineer > Micron Technology, Inc. > > -----Original Message----- > From: Zandi [mailto:remedy...@gmail.com] > Sent: Tuesday, March 18, 2014 4:49 AM > Subject: Re: BMC Remedy and Flash > > 24/7 is already there... It is called server groups, if you implement this > would can take a server down and the others will takeover while it is being > patched. You will need a load balancer as well. This also allows for larger > system use as well > My 2 cents > > Sent from my iPhone > >> On Mar 17, 2014, at 3:12 PM, James Smith <bmcremedyarslis...@gmail.com> >> wrote: >> >> Nice info Doug, thanks for sharing. Want to add 2 cents if its considered >> then its of great use. >> >> Currently we have windows based tools for development activities and data >> migration like Developer studio and Import tool. Will it be feasible to make >> then available over web? >> >> One more thing, how can we make remedy to be available 24*7 during upgrades >> as well - zero downtime upgrades. This will help the product to compete in >> the market. >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
