We use a table/form (i.e. CMN:System Variables) that has one entry with multiple attributes, we have a large number of escalations doing many different things that look at the CMN:System Variables, and then runs appropriate actions on appropriate tables. Works slick! Doug
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Cantatore Sent: Thursday, May 01, 2014 12:18 PM To: arslist@ARSLIST.ORG Subject: Re: Self-Terminating/disabling Escalation ** Sapna, Have a flag field as part of the escalation set the flag to true. Make the run if qualification for the escalation run on flag equal false. That should ensure it only runs once. Otherwise, I'd just create an escalation, run it and then remove it manually. [cid:image001.png@01CF654F.F2408490] Ben Cantatore Remedy Architect Bed Bath & Beyond 650 Liberty Avenue Union NJ 07083-8130 Office: (908) 613-5769 Cell: (914) 263-6802 [LinkedIn]<www.linkedin.com/pub/ben-cantatore/3/220/9a7/> From: Sapna Motwani <sapana.motw...@gmail.com<mailto:sapana.motw...@gmail.com>> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>, Date: 04/30/2014 11:58 PM Subject: Self-Terminating/disabling Escalation Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> ________________________________ Hello Experts, Please suggest is it possible to define a self-terminating escalation. I need to run an escalation just once, and then it should disable itself. I want to know is it possible to define an escalation which triggers some workflow to mark the calling parent escalation as disable. Any help would be highly appreciated. Regards, Sapna _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" "------------------------------------------------------ CONFIDENTIALITY NOTICE: This e-mail, and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please permanently delete the original and any copy of any e-mail and any printout thereof. Thank you for your compliance." _ARSlist: "Where the Answers Are" and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
