Thank Laurent! Yes that is it. And looking at that thread... I've already ranted about insufficient documentation (some things may never change [the documentation or me?]).
Jason On Thu, Aug 28, 2014 at 6:24 PM, laurent matheo <lm...@me.com> wrote: > ** > Hi Jason :) > > I guess you were thinking about "arsystem.inclusion_goto_urls": > https://communities.bmc.com/thread/95765 > But it seems it only works for the logout servlet if you do a customize > button and you are using "goto" (?): > > <https://docs.bmc.com/docs/display/public/ars81/Creating+a+login+or+logout+form+element+button> > https://docs.bmc.com/docs/display/public/ars81/Creating+a+login+or+logout+form+element+button > > The problem is that the "login.jsp" page is hardcoded in > "DefaultAuthenticator.class" from "MidTier.jar". > > I°) first solution: > Soooooo, I used a hexa editor to change the value from "login.jsp" to > "klatu.jsp". > My login page is "klatu.jsp" and when the login fails, it's redirected to > "klatu.jsp" so it seems to work in this case :) > Then the problem is that you can't really put whatever you want in url > because of course the .class is byte coded, so if you put "klatuishere.jsp" > it's too long. > One way I did it was I had a page "klatuishere.jsp" which is my login > page. Though in the class file, I just put "klatu.jsp" to respect the > string length. > In klatu.jsp, I have a simple redirect to "klatuishere.jsp" :) > It seems to work. > > The problem is that it means that of course the "klatu.jsp" page will be > called for all failed login, and maybe you don't want this since it > replaces one hardcoded value by another... > > > II°) Other way: > Let's say you have two pages, one "login_normal.jsp" for standard users > and "klatuishere.jsp" for special users. > When someone uses the "special" "klatuishere.jsp", you generate a special > cookie and you store the information "klatu" in it. If the user user > "login_normal.jsp", just store "login" inside the cookie. > After the failed login, you are sent back to "login.jsp", though in this > file you modify it to read the content of the cookie. > If inside the cookie you see "klatu", you redirect to "klatuishere.jsp", > else to "login_normal.jsp". > > It seems to be working, I made a test. > Though I made quite some screencaptures and a video so well... > > If you want how it went, please check this url, you have the explanation > of both methods, the source codes and the video that shows the demo: > https://communities.bmc.com/docs/DOC-32806 > > > > On 28 Aug, 2014,at 11:52 PM, Jason Miller <jason.mil...@gmail.com> wrote: > > ** > It isn't Remedy workflow objects that handle this. It is coded into Mid > Tier. Purely guessing but you could likely find the .jsp or .jsfile that > has the logic and path you could change. > > I am figuring you have customer that are using login.jsp as a valid page? > Is this group of users that are using the custom login page more > important (for a lack of a better term) than customers hitting the login. > jsp page? I have to question the level of effort to make this work as > desired vs. the benefit. > > I have a fuzzy recollection of an 8.x feature to perform custom custom > redirection but I can't find it in documentation. I don't remember the > context other than something to do with URLs or redirecting to web pages so > I am not sure if this newish feature is a possible solution. > > Beyond Remedy stuff if your users that need a special login page have > some way they can be identified by their machine (like computer subnet, > etc.) you probably do something fancy with Apache httpd (mod_rewrite) or > scripting in IIS. Still wondering if the ROI is there though. > > Jason > > > > On Thu, Aug 28, 2014 at 10:06 AM, Champagne, Susan < > schampa...@hsnsudbury.ca> wrote: > >> ** >> >> Hi folks, >> >> I’m trying to find out where the workflow is coming from that causes the >> login.jsp page to display when using a customizedLogin.jsp page encounters >> ARERR 9388 (Authentication failed). >> >> >> >> We have a customized login page for a group of users, which displays >> correct; the problem occurs when the user mistypes his/her user name or >> password and encounters the Authentication failed error. As the error >> appears, the window and url change to display the url and page for the >> login.jsp. >> >> >> >> We’re using Mid Tier with Remedy 7.6.04. >> >> >> >> Can you assit, please? >> >> >> >> Susan Champagne >> >> >> >> **************************************************************** >> The information contained in this e-mail and document(s) attached are for >> the exclusive use of the addressee and may contain confidential, privileged >> and non-disclosable information. If the recipient of this e-mail is not the >> addressee, such recipient is strictly prohibited from reading, >> photocopying, distributing or otherwise using this e-mail or its content in >> any way. >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
