Well, there are some places that cannot agree on the something to do about it and thus will never be happy.
On Thu, Nov 13, 2014 at 2:07 PM, John Sundberg < john.sundb...@kineticdata.com> wrote: > ** > I have no reason why they wouldn’t be happy. > > The very nature of custom means — if you are not happy - you do something > about it. > Therefore - movement towards happy. > > > > -John > > On Thu, Nov 13, 2014 at 3:48 PM, Ken Pritchard <pri...@ptd.net> wrote: > >> ** >> >> And why wouldn’t they be – they have a system doing exactly what they >> need without overhead and without being told they need to change their >> business practices or terminology. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg >> *Sent:* Thursday, November 13, 2014 4:47 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: OT: What was the first ARS app you built? >> >> >> >> ** >> >> Custom users are happy users. >> >> >> >> -John >> >> >> >> On Thu, Nov 13, 2014 at 2:14 PM, Jason Miller <jason.mil...@gmail.com> >> wrote: >> >> ** >> >> It seems like it is those monsters that people love. >> >> >> >> With our custom AR environment we still have a lot of apps, >> customizations (HD 6) that about a half dozen of us originally learned on. >> There is a lot of old code still in use that we as n00bs created before we >> had a decent understanding of decent design. I was looking forward to >> retiring this system and moving to ITSM as a fresh start but alas, this old >> system won and now we are retiring ITSM. VIVA OLD MONSTERS!!! :) >> >> >> >> Jason >> >> >> >> On Thu, Nov 13, 2014 at 9:03 AM, Warren R. Baltimore II < >> warrenbaltim...@gmail.com> wrote: >> >> ** >> >> My first app was on a 4.x system (I think). It was for The Ohio State >> University Med Center Security office. It tracked location information of >> all the Security Guards doing rounds. It also was used to track security >> incidents. It was a monster. I designed it before I had a decent >> understanding of decent design. But, it worked, and the Security folks >> seemed to like it. >> >> >> >> On Thu, Nov 13, 2014 at 10:11 AM, Danaceau, Chris < >> chris.danac...@finra.org> wrote: >> >> ** >> >> That was it J >> >> >> >> -- >> >> Thank You, >> >> >> >> Chris Danaceau >> >> FINRA >> >> 240-386-6728 (desk) >> >> 301-367-8949 (cell) >> >> Remedy FAQ >> <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing >> *Sent:* Wednesday, November 12, 2014 4:48 PM >> >> >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: OT: What was the first ARS app you built? >> >> >> >> ** >> >> it it was branded 'Phoenix', then yes...that was the system :) >> >> >> >> On Wed, Nov 12, 2014 at 2:33 PM, Danaceau, Chris < >> chris.danac...@finra.org> wrote: >> >> ** >> >> LJ was the the WCom system I eventually took over? >> >> >> >> -- >> >> Thank You, >> >> >> >> Chris Danaceau >> >> FINRA >> >> 240-386-6728 (desk) >> >> 301-367-8949 (cell) >> >> Remedy FAQ >> <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing >> *Sent:* Wednesday, November 12, 2014 12:51 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: OT: What was the first ARS app you built? >> >> >> >> ** >> >> My first app was a rebuild of a custom HelpDesk we used internally....it >> was on 3.2...had tons of bells and whistles and did many things that tons >> of systems I've worked on since didn't do...was a healthy team and >> experience to start off my Remedy career...wow, it's been a long time. >> >> >> >> On Wed, Nov 12, 2014 at 10:27 AM, Jason Miller <jason.mil...@gmail.com> >> wrote: >> >> ** >> >> I thought I would start a side topic from the "how fast could that be?" >> thread. We have seen more and more "out of the box ITSM" installs in >> recent years and custom development appears to be less prevalent. Many of >> us started out building anything and everything under the sun. >> >> >> >> For me, I had just switch from working in an aerospace fabrication shop >> to my first IT job at a help desk. About 6 months in I became very >> interested in what else Remedy could do. As I learned more about what >> Remedy could do I really wished we would of had it at the job I had left. >> >> >> >> So with that my first app was one geared around running a fab shop. The >> app tracked customers, jobs/parts, equipment and staff. It could associate >> what machine a part is in and who is working on it. Also it could show the >> status of a machine so planners didn't schedule a job in a machine that was >> down for maintenance. Also you could not schedule machinists to a job if >> they were on vacation. >> >> >> >> It probably also had things like an email to the worker when a job/part >> was assigned to them. I have been trying to find the definition in recent >> years. I am sure I would get a kick out of how I built things back then. >> >> >> >> Jason >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> Confidentiality Notice:: This email, including attachments, may include >> non-public, proprietary, confidential or legally privileged information. If >> you are not an intended recipient or an authorized agent of an intended >> recipient, you are hereby notified that any dissemination, distribution or >> copying of the information contained in or transmitted with this e-mail is >> unauthorized and strictly prohibited. If you have received this email in >> error, please notify the sender by replying to this message and permanently >> delete this e-mail, its attachments, and any copies of it immediately. You >> should not retain, copy or use this e-mail or any attachment for any >> purpose, nor disclose all or any part of the contents to any other person. >> Thank you. >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> Confidentiality Notice:: This email, including attachments, may include >> non-public, proprietary, confidential or legally privileged information. If >> you are not an intended recipient or an authorized agent of an intended >> recipient, you are hereby notified that any dissemination, distribution or >> copying of the information contained in or transmitted with this e-mail is >> unauthorized and strictly prohibited. If you have received this email in >> error, please notify the sender by replying to this message and permanently >> delete this e-mail, its attachments, and any copies of it immediately. You >> should not retain, copy or use this e-mail or any attachment for any >> purpose, nor disclose all or any part of the contents to any other person. >> Thank you. >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> -- >> >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> >> -- >> >> *John Sundberg* >> >> *Kinetic Data, Inc.* >> >> *"Your Business. Your Process."* >> >> >> >> 651-556-0930 I john.sundb...@kineticdata.com >> >> www.kineticdata.com I community.kineticdata.com >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your Business. Your Process." > > 651-556-0930 I john.sundb...@kineticdata.com > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
