Hi,
Some forms are tagged to belong to a specific ITSM application such as the
BMC:InfrastructureChange form belongs to BMC:Change Mgmt.
CTM:People and associated forms should not be tied to any specific
application, which means that it is enough with an AR User Fixed/Floating
license ot add/update data in that form.
If you are only reading data, it will always be free.
The system will complain if you try to update data you are not entitled to
from a license perspective.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Hello Listers,
>
> We are using the ITSM module in our environment and are thinking of building a
> very specific custom application. To make things a bit easier, we were
> thinking of "looking up" people data from CTM:People and using that data in
> our custom application. The users of this application will be members of a
> specific business unit that does not use the ITSM module.
>
> My question is this:
> Would we need the module licenses for these users to do this data read? We
> will not be inserting or updating data into any of the ITSM forms fro our
> custom application. I want to make sure that we are not violating any ITSM
> licensing rules. Any clarification on this will be appreciated.
>
> Thanks,
> Rahim
>
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