I assume you have tested the web service with a third party tool to verify that doesn't blow it up?
You need to turn on logging and find out what that person is actually doing with the web service. You need to make sure their data is all coming in formatted correctly too. It's odd that a WS call would blow up the server - I suspect there's more going on. Since it's the actual AR server blowing up it has to be trying to process something that it really can't handle. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy consultant Sent: Saturday, March 07, 2015 11:28 AM To: arslist@ARSLIST.ORG Subject: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) ** Hello All, We are having integration with third party application build in .NET with Remedy using web servcie. Whenever web service call comes in,We are seeign following error in arerror log file : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) AR server version 7.6.04 patch SP4 DB server is MS SQL 2008 R2 Enterprise. OS is window 2008 R2 enterprise. Could you please help us identify root cause of this issue ? Amit _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2014.0.4800 / Virus Database: 4257/9209 - Release Date: 03/01/15 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
