On 7/18/05, Michael D Schelin <[EMAIL PROTECTED]> wrote: > I was waiting for everyone to reply so here is mine.. Check out the > Mediatrix web site. There are no downloads or lists of resellers who might > have this provisioning software that is normally included with purchase. > You may be right that it is a refurb but every indication points that it is > not. I have contacted both companies and I'm waiting for replys. I'm on the > west coast and it took over 7 days to get here. I am a little pissed when > all other ATA's are configurable from their built in web server. And Yes, > I'm self serving as well as mostly everybody I've ran into in this business. > This unit was purchased for testing. Because of the timezone problem, When > I get the product from UPS it's too late to call Canada or FL. when all I > need is a simple download to correct the problem. Is it too much to expect > everything in the box when you purchase it? Or have a web site with these > free included software so if this happens we don't wast our valuable time. > By the way I did get an email from VOip Supply asking me to wait until > morning so they could find the software. This is at 2:30 PST. This > complaint was to hear from others about VoIP Supply and their business > practices. I wanted to get feedback ether way, or maybe a contact name so I
If all you wanted was feedback about voipsupply, then you should have checked the archives first. > can get this paper weight working and tested. Has anyone used the 2102? > Please let me know. > > Michael D. Schelin > Shelltel > > > > JD Austin wrote: > > > > Michael D Schelin wrote: > Here is a letter I sent them for my $150 paper weight. > > Dear Voipsupply, As a small service provider, using you company for the > first time, I'm very disappointed that you have removed the configuration CD > that should have been shipped with the Mediatrix 2102 just to get a few more > bucks. I have contacted mediatrix and they have informed me that the CD's is > shipped in every 2102. If I don't here back from you shortly and receive > the configuration program that should have shipped, I will return it back to > you for a full refund and express my views to the Voip community. As of now > I've herd of nothing but good things about your customer support. I've > called and left messages to your support team. I waited 7 days for this unit > and have no way to configure it. Email me the CD. > > Michael D. Schelin > Owner > Shelltel > Are you sure you didn't buy a refurbished model? > I hear they sell a lot of refurbished equiptment, I've purchased some of it > myself. > Everything I've purchased from them worked without issue. None however came > with an installation CD. > A few things had to be reset to clear settings though. > Anything I needed was freely available. > Since you know how to contact Medatrix, perhaps you can download the > software or get a CD from them. > > JD > -- > JD Austin > Twin Geckos Technology Services LLC > email: [EMAIL PROTECTED] > http://www.twingeckos.com > phone/fax: 480.288.8195 > ________________________________ > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users