Joe Pukepail schrieb: > Does anyone have any suggestions on what to use to monitor a vendor doing > remote support? > > On the windows side things are typically done via screen sharing ( > gotoassist.com, bomgar or similar) so at least you can see what the other > end is doing. > > In working with linux (especially hardware vendors for asterisk) they want > ssh root access, but I'm nervous about giving someone free range to a box > without any type of monitoring. What does everyone else do? (besides not > give them access). Looking at something like screen sharing or recording, > perhaps keystroke logging.
I would suggest screen ( http://en.wikipedia.org/wiki/GNU_Screen ). screen doesn't solve the security aspect of your question though. Grüße, Philipp Kempgen -- http://www.das-asterisk-buch.de - http://www.the-asterisk-book.com Amooma GmbH - Bachstr. 126 - 56566 Neuwied -> http://www.amooma.de Geschäftsführer: Stefan Wintermeyer, Handelsregister: Neuwied B14998 _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users