_____ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bruce B Sent: Monday, October 25, 2010 9:32 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Best way to recording the hold time for a Queue agent or an extension
Thanks for the feedback. I don't need the Queue times but rather putting ON HOLD times. If you press the HOLD button on your SIP phone, Asterisk records the event Music On HOLD Playing and that is recorded in /var/log/asterisk/full. I want to harvest the ON HOLD time per phone SET. Thanks Again, the AMI would be your most likely help here. The information in /v/l/a/full is going to give you a start and stop time for MOH, but not in a format where you can easily tie it back to an extension. You will have a "start moh" and "stop moh" event in the AMI that is tied to an extension by the uniqueid. In "PERL Weenie" world, the way to process this is to pipe the AMI output where it is an input file keyed by the uniqueid. You can find some decent examples on voip-info.org.
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