Thanks for the input. Would I have to process each call through a specific dial-plan for the AMI to be in charge of each call so that it can see the Unique ID of the channel and the Hold event? Because that seems like a lot of work. If AMI (I have no experience with it) allows me to open a socket and just read whatever comes through then it might work for me.
Thanks On Mon, Oct 25, 2010 at 10:47 AM, Danny Nicholas <da...@debsinc.com> wrote: > ------------------------------ > > *From:* asterisk-users-boun...@lists.digium.com [mailto: > asterisk-users-boun...@lists.digium.com] *On Behalf Of *Bruce B > *Sent:* Monday, October 25, 2010 9:32 AM > *To:* Asterisk Users Mailing List - Non-Commercial Discussion > *Subject:* Re: [asterisk-users] Best way to recording the hold time for a > Queue agent or an extension > > > > Thanks for the feedback. I don't need the Queue times but rather putting ON > HOLD times. If you press the HOLD button on your SIP phone, Asterisk records > the event Music On HOLD Playing and that is recorded in > /var/log/asterisk/full. I want to harvest the ON HOLD time per phone SET. > > > > Thanks > > Again, the AMI would be your most likely help here. The information in > /v/l/a/full is going to give you a start and stop time for MOH, but not in a > format where you can easily tie it back to an extension. You will have a > “start moh” and “stop moh” event in the AMI that is tied to an extension by > the uniqueid. In “PERL Weenie” world, the way to process this is to pipe > the AMI output where it is an input file keyed by the uniqueid. You can > find some decent examples on voip-info.org. > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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