Sometime ago, I wrote an example of a functional queue scenario. Perhaps you give it a try. http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20Queue
Btw, how is the queue command invoked in your extensions.conf? Post your relevant sections of queues.conf, agents.conf and extensions.conf. Guido Hecken -----Ursprüngliche Nachricht----- Von: Edgar de Leon [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 2. Februar 2005 18:23 An: Asterisk Users Mailing List - Non-Commercial Discussion Betreff: RE: [Asterisk-Users] howto answer a call in a queue Thanks for your answer, i got ackcall=yes but the call when enters only ring once in the agent phone and connect directly, agents.conf [agents] autologoff=15 wrapuptime=5000 ackcall=yes group=1 agent => 1001,3101,Edgar de Leon agent => 1002,1111,Jorge Cabrera agent => 1003,1111,Nati del Pozo agent => 1004,1111,Emilio Perez agent => 1005,1111,Diego Torres agent => 1006,1111,Antonio Lopez agent => 1007,1111,Luis Carlos agent => 1008,1111,Luis Bonifacio agent => 1009,1111,Javier Gonzalez what do you think am i doing wrong?? TIA Edgar > I think, ackcall=yes should do the job. > > Guido Hecken > > -----Ursprüngliche Nachricht----- > Von: Edgar de Leon [mailto:[EMAIL PROTECTED] > Gesendet: Mittwoch, 2. Februar 2005 15:56 > An: asterisk-users@lists.digium.com > Betreff: [Asterisk-Users] howto answer a call in a queue > > hello i need to know how to enable the feature in the agents.conf to make > the users got to press # to answer the call when is in the queue and the > agent is logged in. > > at this time the call enters the queue and the agents who is logged in > only beeps once and then the call enters automatically. > > can anybody help me?? > > TIA > > Edgar > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
