HI Guys, My CDR from unlimitel shows exact my intented number. Stephan switched from Bell to Primus for T1 used for Internaltional. I got one number connected correctly, but the other still experience same problem.
it seems traditional T1(SS7) also has problem routing. ******!!!!!!! I am requesting Unlimitel, then Bell/Primus, then their counterpart in China to do a trace. Not sure whether Stephan can coordinate this issue. tks peng On Sat, Aug 23, 2008 at 10:20 AM, Drew Gibson <[EMAIL PROTECTED]> wrote: > Hi Peng, > > have you checked your CDR and the CDR from Unlimitel (we get them daily) to > make sure that they both match the number (you think) you dialed? > > If they do, pass them on to Unlimitel and I'm sure they can deal with it. > > regards, > > Drew > > > Peng Li wrote: > > Hi Guys, > > Early this month (Aug 2008) and today, I experienced same problem. This > actually happened once or twice before, but didn't get my suspection. I am > calling international number to family in China, but the calls were > connected to wrong party in CHina and wrong party somewhere else, I can't > locate, but it was obvious wrong and not in China. Because the guys are > speaking either native English or other language. > > I am using Linksys Router with Asterisk on it. I am with Unlimitel.ca. I > have been with them since , I think, 2005. I am very happy with service and > support from Stephan. > > I am disclosing this email with Unlimitel.ca with good intention trying to > see whether you guys have same experience and the solution. > > thanks > Peng > > > I d > > mPeng Li <[EMAIL PROTECTED]> <[EMAIL PROTECTED]>toSupport Team <[EMAIL > PROTECTED]> <[EMAIL PROTECTED]> > dateThu, Aug 21, 2008 at 6:44 PMsubjectRe: [Ticket#2008080210000029] > connected to the wrong person/phonemailed-bygmail.com > > hide details 6:44 PM (3 minutes ago) > Reply > > I don't believe it has much to do with CHina Provider because I was often > being connectind to English speaker as well. They are not in CHina. this is > obvious. > > > Let's check out my CDR tomorrow when you have it ready. Can you send me back > the CDR we had issue for the date 8:31am-8:35am Aug 2. as well? > > Let's see what these CDR says and you can cross check with what you get from > Bell or Primus see where it's been connected. > > This is getting a serious problem. I am worring that local PSTN will be > affecgted as well if this is not addressed. > > So far I don't experience local call problem. If it happens, we have to > switch back to BELL physical line. > > I need see your effort to keep up with good work you have done before. > > thanks > peng- Hide quoted text - > > > > On Thu, Aug 21, 2008 at 6:27 PM, Support Team <[EMAIL PROTECTED]> <[EMAIL > PROTECTED]> wrote: > > > > Dear/Cher Peng Li, > > We do not control the network in China. We think it's a problem with the > provider in China that is not routing the call to the proper number. > > Thank you for your request. / Merci. > > "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: > > > > Does phone network overload mean connecting calls to the wrong > > > person/party > > > all the time? > > I don't understand, really. This is really not acceptable practice. > > peng > > > On Thu, Aug 21, 2008 at 9:15 AM, Support Team <[EMAIL PROTECTED]> <[EMAIL > PROTECTED]> > > wrote: > > > Dear/Cher Peng Li, > > I think the Chinese phone network may be over-loaded this month with > > > the > > > Olympics. Suddenly the amount of calls to China is probably 5 times > > > more > > > than > usual. I do not control this part since we send the international calls > > > to > > > Bell. > > I can send the report to Bell, but Bell will probably tell me the same > story. > > Thank you for your request. / Merci. > > "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: > > > > HI Stephan, > > We had same issue again this morning at about 8:22am Aug 21 2008. I > attempted call to China my sister in law at 011-86-136-0110-8979, but > > > was > > > connected to two other speaker. One speaks Chinese, not the person I > intended, the other speaks English. Several other times about the > > > same > > > time, > > > it was ringinig, but no answer. > > Can you investigate what happened? this is kind of unacceptable. > > thanks > peng > > > > > On Sun, Aug 3, 2008 at 6:00 AM, Peng Li <[EMAIL PROTECTED]> <[EMAIL > PROTECTED]> > > wrote: > > > Hi Stephan, > > I will keep an eye on it and will let you know if this happens > > > again. > > > thanks > peng > > > On Sat, Aug 2, 2008 at 12:19 PM, Support Team < > > > [EMAIL PROTECTED] > > wrote: > > > Dear/Cher Peng Li, > > We send the international calls to Bell. I don't know how the > > > calls > > > get > > > routed > pass Bell. > > Let me switch the international calls to Primus and we will see > > > from > > > there. > > Thank you for your request. / Merci. > > "Peng Li" <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> wrote: > > > > HI Stephan, > > I tried three calls this moring to 011-86-459-5902847 to my > > > father's > > > house > > > in China. It was between 8:31am-8:35am Aug 2. > > First one was connected to somebody speaking English. Weird. > Second one was connected to somebody speaking Chinese, but not > > > my > > > family. > > > Weird > > Third one got to my father's house. > > I experienced this some time ago. Why was it connected to > > > parties > > > other > > > than > > > intended? > > thanks > Peng > > > > Stephan Monette > > Unlimitel Inc. > Tollfree: 1-877-464-6638 > Fax: 613-482-1077 > > > > > > Stephan Monette > > Unlimitel Inc. > Tollfree: 1-877-464-6638 > Fax: 613-482-1077 > > > > > > Stephan Monette > > Unlimitel Inc. > Tollfree: 1-877-464-6638 > Fax: 613-482-1077 > > > >
