Hi there, would anyone care to offer up an opinion on what you would deem to be typical call usage minutes on a trunk? It is for a termination utilization calculation (not a call centre, just a typical enterprise customer) with 8 or 9 x 5 business hours operating on a 5 day week.
Curious if anyone could provide an opinion. Origination (In bound): Termination (Out bound): Could be either on a per trunk or per user basis. I am about to make a guess, and I would appreciate a second or third viewpoint. Any input would be appreciated ! Bob Smith [email protected]
