Bit more info on the company would help. How many people total, how many sales people, customer support?
On Fri, Feb 27, 2009 at 12:35 PM, <[email protected]> wrote: > Hi there, would anyone care to offer up an opinion on what you would deem > to > be typical call usage minutes on a trunk? It is for a termination > utilization calculation (not a call centre, just a typical enterprise > customer) with 8 or 9 x 5 business hours operating on a 5 day week. > > Curious if anyone could provide an opinion. > > Origination (In bound): > Termination (Out bound): > > Could be either on a per trunk or per user basis. I am about to make a > guess, and I would appreciate a second or third viewpoint. > > Any input would be appreciated ! > > Bob Smith > [email protected] >
