Hi Alex, 8 trunks, 24 users, legal firm.
I am looking at models but none seem to exist. Any opinion? Bob On Fri, Feb 27, 2009 at 12:58 PM, Alex Kink <[email protected]> wrote: > Bit more info on the company would help. > > How many people total, how many sales people, customer support? > > > On Fri, Feb 27, 2009 at 12:35 PM, <[email protected]> wrote: > > > Hi there, would anyone care to offer up an opinion on what you would deem > > to > > be typical call usage minutes on a trunk? It is for a termination > > utilization calculation (not a call centre, just a typical enterprise > > customer) with 8 or 9 x 5 business hours operating on a 5 day week. > > > > Curious if anyone could provide an opinion. > > > > Origination (In bound): > > Termination (Out bound): > > > > Could be either on a per trunk or per user basis. I am about to make a > > guess, and I would appreciate a second or third viewpoint. > > > > Any input would be appreciated ! > > > > Bob Smith > > [email protected] > > >
