Chuck Mariotti wrote: > I have a client that wanted to switch but when contacting Bell was informed > that they are in the midst of a 3 year contract (that auto-renewed). > > None of them remember signing anything from Bell so I assume someone agreed > over the phone to a better rate while Bell glossed over the 3 year contract > part. They have 19 months to go and were told about $1900+ to break the > contract (three analog lines and some answering services). > > Anyone have any experience breaking contracts with Bell?
While I've not had the pleasure of dealing with Bell, Telstra are equally so & sos. I'd start by ask for proof of agreement, if they can't prove it they can't enforce the contract. If it was verbally agreed to they should be able to provide evidence of an audio recording, if in writing, ask for that. If they can prove there was a contractual agreement also ask for a written copy of the contract that was agreed to. You could file complaints with the regulator and anyone else that will listen. Generally be the biggest pain in their side that you could imagine and then some, it generally works for most big companies and governments because you become more trouble than you're worth they'll want to get rid of you :) -- Best regards, Duane http://www.freeauth.org - Enterprise Two Factor Authentication http://www.nodedb.com - Think globally, network locally http://www.sydneywireless.com - Telecommunications Freedom http://e164.org - Global Communication for the 21st Century "In the long run the pessimist may be proved right, but the optimist has a better time on the trip."
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