I just received an email letting me know that Unlimitel's been acquired by Primus, and I wanted to pass along my congratulations to Stephan.
I am worried, however, about the personalized level of service diminishing. Unlimitel's been a great provider for hobbyist and small PBX operators like myself and I'm not so sure Primus will be so helpful or tolerant. Here's the full announcement. - Julian -- Dear Valued Customer: We are very pleased to announce that Primus Business Services, a division of Primus Canada Inc., has acquired Unlimitel Inc. It is with great pleasure that we welcome you to the Primus Business Services community of customers – a Canadian base of over 60,000 business customers. Unlimitel has demonstrated technology leadership in the area of VoIP & SIP-based products, and a strong dedication to customer satisfaction and service quality. This level of service quality is consistent with our approach at Primus, and we are excited to work with Unlimitel to invest in and grow the service offerings to you, the customer. Unlimitel and Primus have worked together for many years as technology partners, and in some cases customers have been experiencing an Unlimitel/Primus quality of service already. We, at Primus, are confident that we can continue to provide Unlimitel customers with the excellent levels of service and quality that you have grown to expect. As a valued Unlimitel customer, you will benefit from new product and service initiatives, an expanded service area and a larger support organization. The Primus information and communication technology portfolio is designed to help you grow your business through scalable, cost-effective, and reliable value added services. Primus Business Services is a leading national data centre and managed services solutions provider, offering services that include virtual storage, security, disaster recovery, cloud computing, voice, and IP connectivity solutions. Primus Business Services owns and manages seven world-class, state-of-the-art data centres across Canada. We are very excited about the prospects ahead as we blend the considerable talents and technology of Primus Business Services and Unlimitel. Unlimitel will continue to run as a separate entity of Primus Business Services under the direction of Stephan Monette. We take pride in what we do and we look forward to earning your loyalty and support as our newest Primus customer. We encourage and welcome your input and look forward to building a long term relationship with you. Regards, AJ Byers Executive Vice President, Business Services Primus Telecommunications Canada Inc. Stephan Monette President Unlimitel Inc. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
