Re: Accessibility of online therapy apps?
Were it me, Turtlepower, I would begin by mentioning that you are considering the company's services. I would then explain that you are a screenreader user and mention, in vague nontechnical strokes, what that means (what OS do you use, that sort of thing). Don't bombard them with links and stuff right away, but merely try to ascertain whether or not their site and services are screenreader-friendly. If you get a "dear customer" letter that is clearly a form letter, your own response wasn't lacking; it simply means they've set that up as a default first response and may yet get back to you, so don't be disheartened. If you get a positive response, then you're off to the races. If you get an uncertain response and question, that would be the time to link your responder to appropriate things as they apply to you.
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