Re: Accessibility of online therapy apps?
According to BetterHelp's FAQ, they use standard encryption and other methods to thwart hackers, so while it is technically possible to get your info, it wouldn't be all that easy. It'd be about as easy to get your bank records. Also, if there is particularly incriminating info you don't want to remain accessible, stuff you talk to a counsellor or therapist about and are done with, there is apparently a "shred" button next to messages in order to delete them forever. Counsellors apparently have an emergency contact number for you or someone close to you to be utilized only in the event that you are deemed a serious danger to yourself of others (as in, they could be sued for big money if they misuse it in any way, so it's extremely unlikely to happen). Beyond that, however, you do not need to give away any personally identifiable info except your payment info, which BetterHelp has and the counsellor/therapist does not. It truly is an intermediary service.
That said, I can't vouch for its accessibility, so if this is something you wish to investigate, my suggestion stands...reaching out to them, as they're extremely unlikely to turn you away just because you self-identify as a person with a visual impairment.
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