Re: Domino's Pizza Petitions Supreme Court Over ADA Compliance
What amuses me most is that the lawsuit, if they lose, is probably going to cost them more than complying and making the site accessible. I believe that was around $48000 or somewhere in that range.
What angers me, however, is this attitude of "We're not going to do it because we don't legally have to and it's going to cost a tiny bit of money, so screw disabled people."
I have to wonder if things would be different now if the customer had justm ade a polite request before going all lawsuit happy, unless they did.
In my experience advocating for the availability of audio description on TV stations in my state, polite requests are sometimes met with silence, or worse, a flat "we're not going to do it until we are required by law". A general mannager overseeing two stations in my local market told me that when I contacted him inquiring about the availability of Audio Description on the two TV stations he operates. Prior experience with such icy reactions tells me that is what happened when this person first contacted Domino's, hence the legal action.
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