> I've just observed an interesting situation where a vendor is charging upto > 18months "fee" to bring a device back into active maintenance and support. > The customer purchase the kit secondhand. Naturally the customer is pushing > back (don't blame them). > Is this common in our industry?
Heh, heh… I once had a customer with an SS7 switch. They wanted to add an
Ethernet card to it. The only Ethernet card for it was 10mbps. The card cost
$7k. The fees to bring the switch up to current-enough support and software
that the vendor would give us drivers to _use_ the card were over $2m. And
this was at a time when gigabit Ethernet was already standard.
-Bill
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