Not sure I would ever have put my trust in a host called go daddy lol...
On 31 May 2011 11:48, Michael Iv <[email protected]> wrote: > *|I've been getting quite a few email about the website being down, this > is due to "one and one" being the worst hosting provider, domain registrar > and technical support in the world. * > > You are wrong dude.The worst in the world is GODADDY.com > > > On Tue, May 31, 2011 at 1:41 PM, Darcey Lloyd <[email protected]>wrote: > >> Hi all, >> >> I've been getting quite a few email about the website being down, this is >> due to *"one and one" *being the worst hosting provider, domain registrar >> and technical support in the world. >> >> The website is still running just under the .com only for now, the >> .co.ukdomains will be restored soon. >> >> http://www.allforthecode.com/aftc/forum/user/modules/forum/away3d.php?index=4 >> >> www.allforthecode.com >> >> If you find anything linking .co.uk just change to .com in address for >> now and let me know about the redirect. >> >> Thanks >> >> Darcey >> >> >> >> >> *What's the problem with one and one? and why the change you may ask?* >> >> *1. Firewalls* >> I use my hosting space for a lot of work and a fair bit of traffic via >> http and ftp. I started an upload of about 1GB of files and then found >> myself firewalled on their servers. Took 4 days to get it fixed, tried the >> upload again with settings in the ftp client they said their servers need >> and same again. 20 days later same problem! I sent an email to support and >> they just came back with a couple of reasons why it's happening, which is >> what I stated to them in the original email. >> >> *2. Technical support* >> I call the technical support, (quite a quick response time for picking up >> the phone). I've had phone conversations stating, your IP address is blocked >> via ftp and http (my IP is fixed), please wait 4 hours and try again. >> Waited, no change, call again, new quoted time, waited, no change (repeat a >> lot). >> >> So after all the above I had urgent work to preview to clients so >> purchased a new host with the .com and moved everything to that. But the >> problems didn't end there... >> >> *3. Sales at one and one - An attempt to cancel and transfer domain via >> telephone (online app error'd)* >> Have you ever called sales department at one and one? No? Don't try to, >> they don't pick up the phone, option 2 is tech support option 1 is sales. >> I've never had them pick up. So I was unable to cancel my hosting packages >> and domains via telephone. >> >> *4. An attempt to cancel and transfer domain via email** (online app >> error'd)* >> After a few days and a few emails requesting the cancellation of all >> services from them and some .co.uk domain name updates they email me with >> go to their accounts website and login. The reason I was trying to go via >> telephone and/or email is because the online system failed and gave me an >> error which I stated in the emails. >> >> *5. I actually get to talk to someone about cancellation and domain >> transfers* >> After a lot of emails, I finally get a number to call to talk to someone >> to sort this out. I explain to them cnames, name servers and that I want no >> accounts left with one and one, only to find that both .co.uk domains go >> down. So now I call technical support and email at the same time with all >> the details and help pages from my new provider on how to do this. Email >> response is log into the accounts application and change there which results >> in an error and technical supports advice was the same, I said it errors and >> they said they will sort it. >> >> and finally after all that, I start to receive more responses from support >> saying why I've been firewalled! lol >> >> One and One at your own risk. >> >> >> Darcey >> >> >> >> I am in the process of moving away from them, you can visit the site on >> the .com till the .co.uk domain names are back online so any of your >> saved links will still work once I have contacted nominet. >> >> >> >> >> not to worry it's still there it just my host and domain registrar (now >> old) not knowing what to do. Please use the .com for now: >> www.AllForTheCode.com >> >> >> >> >> > > > -- > Michael Ivanov ,Programmer > Neurotech Solutions Ltd. > Flex|Air |3D|Unity| > www.neurotechresearch.com > http://blog.alladvanced.net > Tel:054-4962254 > [email protected] > [email protected] > >
