Disgraceful. When you lash out 3 bucks on hosting, you'd expect better hosting than that... Actually one.com cost's about the same. The servers aren't super quick, and there are the usual niggles, but I must say the live support is very good.
On May 31, 12:53 pm, Darcey Lloyd <[email protected]> wrote: > Not sure I would ever have put my trust in a host called go daddy lol... > > On 31 May 2011 11:48, Michael Iv <[email protected]> wrote: > > > > > > > > > *|I've been getting quite a few email about the website being down, this > > is due to "one and one" being the worst hosting provider, domain registrar > > and technical support in the world. * > > > You are wrong dude.The worst in the world is GODADDY.com > > > On Tue, May 31, 2011 at 1:41 PM, Darcey Lloyd <[email protected]>wrote: > > >> Hi all, > > >> I've been getting quite a few email about the website being down, this is > >> due to *"one and one" *being the worst hosting provider, domain registrar > >> and technical support in the world. > > >> The website is still running just under the .com only for now, the > >> .co.ukdomains will be restored soon. > > >>http://www.allforthecode.com/aftc/forum/user/modules/forum/away3d.php... > > >>www.allforthecode.com > > >> If you find anything linking .co.uk just change to .com in address for > >> now and let me know about the redirect. > > >> Thanks > > >> Darcey > > >> *What's the problem with one and one? and why the change you may ask?* > > >> *1. Firewalls* > >> I use my hosting space for a lot of work and a fair bit of traffic via > >> http and ftp. I started an upload of about 1GB of files and then found > >> myself firewalled on their servers. Took 4 days to get it fixed, tried the > >> upload again with settings in the ftp client they said their servers need > >> and same again. 20 days later same problem! I sent an email to support and > >> they just came back with a couple of reasons why it's happening, which is > >> what I stated to them in the original email. > > >> *2. Technical support* > >> I call the technical support, (quite a quick response time for picking up > >> the phone). I've had phone conversations stating, your IP address is > >> blocked > >> via ftp and http (my IP is fixed), please wait 4 hours and try again. > >> Waited, no change, call again, new quoted time, waited, no change (repeat a > >> lot). > > >> So after all the above I had urgent work to preview to clients so > >> purchased a new host with the .com and moved everything to that. But the > >> problems didn't end there... > > >> *3. Sales at one and one - An attempt to cancel and transfer domain via > >> telephone (online app error'd)* > >> Have you ever called sales department at one and one? No? Don't try to, > >> they don't pick up the phone, option 2 is tech support option 1 is sales. > >> I've never had them pick up. So I was unable to cancel my hosting packages > >> and domains via telephone. > > >> *4. An attempt to cancel and transfer domain via email** (online app > >> error'd)* > >> After a few days and a few emails requesting the cancellation of all > >> services from them and some .co.uk domain name updates they email me with > >> go to their accounts website and login. The reason I was trying to go via > >> telephone and/or email is because the online system failed and gave me an > >> error which I stated in the emails. > > >> *5. I actually get to talk to someone about cancellation and domain > >> transfers* > >> After a lot of emails, I finally get a number to call to talk to someone > >> to sort this out. I explain to them cnames, name servers and that I want no > >> accounts left with one and one, only to find that both .co.uk domains go > >> down. So now I call technical support and email at the same time with all > >> the details and help pages from my new provider on how to do this. Email > >> response is log into the accounts application and change there which > >> results > >> in an error and technical supports advice was the same, I said it errors > >> and > >> they said they will sort it. > > >> and finally after all that, I start to receive more responses from support > >> saying why I've been firewalled! lol > > >> One and One at your own risk. > > >> Darcey > > >> I am in the process of moving away from them, you can visit the site on > >> the .com till the .co.uk domain names are back online so any of your > >> saved links will still work once I have contacted nominet. > > >> not to worry it's still there it just my host and domain registrar (now > >> old) not knowing what to do. Please use the .com for now: > >>www.AllForTheCode.com > > > -- > > Michael Ivanov ,Programmer > > Neurotech Solutions Ltd. > > Flex|Air |3D|Unity| > >www.neurotechresearch.com > >http://blog.alladvanced.net > > Tel:054-4962254 > > [email protected] > > [email protected]
