Quoting Timothy-john Bishop <[EMAIL PROTECTED]>:
Hi
I just been ripped off! Tried to get a new mobile and used this company -
they charged a non-refundable £199.00 to my credit card - even though their
webiste says its 1.99 - after a week of phoning them they are refusing to
give it back!
they are called mobilerainbow.co.uk DO NOT USE THEM!!!!!
I would suggest calling your credit card company and initiating a
charge-back for a dispute. Give them all the details, and in my
experience they side with you and give the money back. I'm not sure of
the equivilent for a debut card transaction.
I see your mobilerainbow.co.uk, and raise you;
http://www.themobileoutlet.co.uk
I spoke to them over a week ago, and ordered a phone. They said its in
stock, and can be delivered in 2-3 days.
Now they are saying that they are waiting for a delivery and have no
idea when I can get it. Also they want to charge £20 to cancel the
order, and they are not answering the customer services numbers, nor
answwering emails. When I finally get through, they said they would
ring back, and then they would email. But nothing.
Tom
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