Perhaps we could get all this info in some kind of digestible feed.. That
way it would make more sense on this list ;-)

m


On 2/5/07 17:38, "Christopher Woods" <[EMAIL PROTECTED]> wrote:

> These horror stories remind me of the companies who either accost you in the
> street or cold-call your mobile promising cut-price tariffs, but who don't
> actually work for the companies they sell contracts for - it all seems very
> shady stuff to me, even if they are legit. Those "6 month free" deals where
> you send in your previous bills to get credit are all very dodgy too, even
> if people (including some of my coursemates) do it - I don't like the idea
> of handing over bills containing personal details to some random company I
> don't even know much about. What protection do you have?
> 
> Why even bother with third party mobile companies when you can get pretty
> good deals through their retail outlets? I got a brand new smartphone for
> not a lot (less than I'd paid the previous year for an older smartphone with
> O2), and a great deal on a contract with unlimited data, and that was with
> T-Mobile retail (and I've not seen a better deal online yet)... I know these
> emails are a bit OT, but does anybody have a recommendation or list of
> reputable third-party mobile companies through which you can buy contracts
> which are cheaper than going direct to retail? Reply off-list if you have
> info but don't want to add another message to the thread (though I don't
> think many people would mind personally).
> 
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
>> Sent: 02 May 2007 16:34
>> To: backstage@lists.bbc.co.uk
>> Subject: Re: [backstage] DO NOT USE THIS COMPANY
>> 
>> Quoting Timothy-john Bishop <[EMAIL PROTECTED]>:
>> 
>>> Hi
>>> 
>>> I just been ripped off!  Tried to get a new mobile and used this
>>> company - they charged a non-refundable £199.00 to my credit card -
>>> even though their webiste says its 1.99 - after a week of
>> phoning them 
>>> they are refusing to give it back!
>>> 
>>> they are called mobilerainbow.co.uk DO NOT USE THEM!!!!!
>> 
>> I would suggest calling your credit card company and
>> initiating a charge-back for a dispute. Give them all the
>> details, and in my experience they side with you and give the
>> money back. I'm not sure of the equivilent for a debut card
>> transaction.
>> 
>> I see your mobilerainbow.co.uk, and raise you;
>> http://www.themobileoutlet.co.uk
>> 
>> I spoke to them over a week ago, and ordered a phone. They
>> said its in stock, and can be delivered in 2-3 days.
>> 
>> Now they are saying that they are waiting for a delivery and
>> have no idea when I can get it. Also they want to charge £20
>> to cancel the order, and they are not answering the customer
>> services numbers, nor answwering  emails. When I finally get
>> through, they said they would ring back, and then they would
>> email. But nothing.
>> 
>> Tom
>> 
>> 
>> 
>> 
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>> 
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