I'm starting to think they're a fraudulent company, or at least an inept one.
I went to Schwalbe to order some Marathon Plus tires for my wife's bike. (She hates getting flats). They were out of the size I needed, so, instead of checking with Peter White -- since I usually think of him in relation to lighting, my mistake -- I Googled the size tire I needed and came up with everybicycletire.com. I ordered the tires on November 20. In early December, I called them, and they said they shipped on December 2, but the tracking number they gave me was not a valid tracking number. I just sent an email to their customer service, and the response I got was "My name is Dawn, and Im new here at everybicycletire.com. I just wanted to let you know that I''m looking into your order, and as soon as I can get some information, I will most definately let you know. Thank you." Something tells me it's time to file a disputed charge claim with my credit card company, but I've found only one other complaint about them on the internet. Are they just inept, and I should continue to press them, or should I go straight to the credit card company. I mean, shipping information is not the type of thing you have to dig around for in this computer age. Has anyone ever ordered tires from them and received them? Sheesh. Paul B. Cooley Santa Fe, NM http://carfreefamily.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Bicycle Lifestyle" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/bicyclelifestyle?hl=en -~----------~----~----~----~------~----~------~--~---
