Have your CC company put a hold on the payment, that'll get their attention.
DE On Tue, Dec 16, 2008 at 9:09 PM, Paul Cooley <[email protected]> wrote: > I'm starting to think they're a fraudulent company, or at least an inept > one. > I went to Schwalbe to order some Marathon Plus tires for my wife's bike. > (She hates getting flats). They were out of the size I needed, so, instead > of checking with Peter White -- since I usually think of him in relation to > lighting, my mistake -- I Googled the size tire I needed and came up with > everybicycletire.com. > > I ordered the tires on November 20. In early December, I called them, and > they said they shipped on December 2, but the tracking number they gave me > was not a valid tracking number. I just sent an email to their customer > service, and the response I got was > > "My name is Dawn, and Im new here at everybicycletire.com. I just wanted > to let you know that I''m looking into your order, and as soon as I can get > some information, I will most definately let you know. Thank you." > > Something tells me it's time to file a disputed charge claim with my credit > card company, but I've found only one other complaint about them on the > internet. Are they just inept, and I should continue to press them, or > should I go straight to the credit card company. I mean, shipping > information is not the type of thing you have to dig around for in this > computer age. > > Has anyone ever ordered tires from them and received them? > > Sheesh. > > Paul B. Cooley > Santa Fe, NM > http://carfreefamily.blogspot.com > > > > > -- Cheers, David Redlands, CA --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Bicycle Lifestyle" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/bicyclelifestyle?hl=en -~----------~----~----~----~------~----~------~--~---
